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Question 1

are moral principles and values that govern the behavior of
people, firms, and governments, regarding right and wrong.

Answer 1

Ethics

Question 2

refers to operating a business in
a manner that meets or exceeds the ethical, legal, and commercial
expectations of customers, shareholders, employees, and the
communities where the firm does business

Answer 2

Corporate social responsibility

Question 3

• is the system of procedures and processes by
  which corporations are managed, directed, and controlled.

Answer 3

Corporate governance

Question 4

means meeting humanity’s needs today without harming
the ability of future generations to meet their needs.

Answer 4

Sustainability

Question 5

is essential for successful business in today’s global
marketplace.

Answer 5

Ethical behavior

Question 6

is a predicament concerning major conflicts among different interests when determining the most appropriate course of action is confounded by a set of solutions that are equally justifiable and often equally
imperfect.

Answer 6

ethical dilemma

Question 7

Imagine you are a manager and visit a factory an affiliate owns in Colombia,
only to discover the use of child labor in the plant

Answer 7

ETHICAL CONNECTIONS

Question 8

is the belief that ethical truths are not absolute but differ from group
to group. According to this perspective, a good rule is, “when in Rome, do as the
Romans do”.

Answer 8

Relativism

Question 9

is the belief that ethical behavioral standards are universal, and
firms and individuals should seek to uphold them consistently around the world.

Answer 9

Normativism

Question 10

is an extreme form of unethical behavior. It is the practice of
obtaining power, personal gain, or influence through illegitimate means and usually
occurs at others’ expense.

Answer 10

Corruption

Question 11

when a person offers or gives another person a gift, cash,
or favor to act dishonestly in exchange for personal gain

Answer 11

Bribery

Question 12

the theft or misuse of funds typically placed in one’s care
or belonging to one’s employer

Answer 12

Embezzlement

Question 13

involves wrongfully deceiving a person or other party to give up
assets or cash

Answer 13

Fraud

Question 14

involve threats of harm against another person or
party unless payment is received or some other demand is met.

Answer 14

Extortion and blackmail

Question 15

is the concealment of the origins of funds obtained
through illegal means, typically by transferring the funds illicitly through
banks or other legitimate businesses.

Answer 15

Money Laundering

Question 16

is the most notable form of corruption in international business. It is
estimated that more than $1 trillion in bribes are paid worldwide every year to gain
access to important markets

Answer 16

Bribery

Question 17

are a significant factor at the level of
individual firms, especially in countries that lack adequate regulation and
professional standards.

Answer 17

Unethical Management Practices

Question 18

is the procurement of products or services from suppliers
located abroad.

Answer 18

Global sourcing

Question 19

Firms might market defective or harmful products or engage in unethical
marketing practices.

Answer 19

Illicit products and marketing

Question 20

refers to ideas or works that individuals or firms create
and includes a variety of proprietary, intangible assets:

Answer 20

Intellectual property infringement

Question 21

refers to ideas or works that individuals or firms create
and includes a variety of proprietary, intangible assets: discoveries and inventions;
artistic, musical, and literary works; and words, phrases, symbols, and designs.

Answer 21

Intellectual Property Infringement

Question 22

implies the development and execution of company practices
that avoid harming the ability of future generations to meet their needs. It is endorsed
by economic development experts, environmentalists, and human rights activists.

Answer 22

Sustainability

Question 23

interests refer to the firm’s economic impact on the localities
where it does business.

Answer 23

economic

Question 24

refer to how the firm performs relative to societies and
social justice, often termed social impact.

Answer 24

Social Interest

Question 25

refer to the extent of the firm’s contribution to
preserving environmental quality, commonly known as environmental
impact.

Answer 25

Environmental interest

Question 26

is a document that describes the values and expectations
that guide decision-making by all employees in the firm.

Answer 26

code of ethics

Question 27

institutionalizing appropriate behavior in the
organization’s culture so it becomes part and parcel of strategy.

Answer 27

going deep

Question 28

implies a
continuous effort to understand how CSR and sustainability affect every aspect of
the firm’s operations worldwide.

Answer 28

going wide

Question 29

that ensures ethical practices, CSR, and sustainability
provides numerous benefits to the firm.

Answer 29

Corporate governance