BHAR 212 1st exam

Question 1

Is the reality of life

Answer 1

CHANGE

Question 2

is the capability to get things completed in the manner one wants them to be done

Answer 2

POWER OF HUMAN RESOURCES

Question 3

The trading among nations in terms of goods and services is even faster than the actual production of goods worldwide.

Answer 3

GLOBALIZATION

Question 4

is the huge assortment of differences produces by cultural trends like history, characteristics, economic, conditions, personality characteristics, language norms and mores

Answer 4

MULTICULTURALISM

Question 5

is the rate at which change occurs in technology, demographics, globalization and new products and services.

Answer 5

Rapidity of change

Question 6

is the unwritten set of expectations of the employment relationship which details what each party looks forward to give and receive.

Answer 6

Psychological contract

Question 7

is the process that transform raw materials or intellectual capital into products and services.

Answer 7

Technology

Question 8

The field of service like transportation, communication, wholesale and retail, finance, insurance, real estate and government is growing.

Answer 8

Service economy

Question 9

order to meet their goal, many organization is focusing on teamwork.

Answer 9

Teamwork

Question 10

is a collection of individuals forming a synchronized system of specialized activities for the rationale of realizing certain goals over some extended period of time.

Answer 10

OGRANIZATION

Question 11

No two persons reat to the same stimulus. Each person has its own individuality which could be in the form of train, intelligence, physique, body language or verbal language.

Answer 11

Uniqueness of an individual

Question 12

When a certain person is hired for a job, the organization accepts him in his totality with his attitude, aptitude, skill and knowledge plus his emotions.

Answer 12

TOTAL PERSON

Question 13

It is important to disclose the root cause of a certain employee disturbed behavior. This involved knowing the reason for his abnormal looks and overt reactions to normal.

Answer 13

Attribution

Question 14

Employees deserved humane treatment. Managers must be warned not to treat subordinates as slaves because this manners deprives them on their dignity.

Answer 14

Ethics and dignity

Question 15

Individual behavior is governed by psychology which must be acceptable to the society. Group behavior is ruled by sociology.

Answer 15

Organizations as social system

Question 16

Under normal condition the individual tries his best to work for the organization. In returned, the organization makes him a capable person through the opportunities given to him.

Answer 16

Mutuality of Interest

Question 17

These mentioned six concepts when practiced whit in group create synergy that brings holistic advantage

Answer 17

Holistic benefit

Question 18

An individual with proactive thinking about approaching troubles and bottlenecks can work without pressures and plan ahead in dealing with difficult situations.

Answer 18

Effective confronting

Question 19

Though OB is probabilistic in nature it is based on validated facts.

Answer 19

OB is a science

Question 20

OB can provide confidence in making things happen.

Answer 20

OB enhances conviction

Question 21

With enhanced self-perception and perception of others through OB, in terms of personality, attitudes, transactional analysis, conflict resolution and negotiation, a person can become successful

Answer 21

OB improves perceptual skills

Question 22

A person can use the knowledge in motivation theory and its application to delegate authority and inspire people.

Answer 22

OB helps motivate people

Question 23

OB through conflict resolution and negotiation can help achieve better industrial relations.

Answer 23

OB makes better employer-employee relations

Question 24

OB can be extended to understanding consumers better. Success in marketing can be attained through improved relations in the supply chain.

Answer 24

OB teaches managers about consumer behavior.

Question 25

It is expected that managers must be skillful in dealing with people which could be learned from OB.

Answer 25

OB makes managers expert in people skills

Question 26

The concept of OB has been developed from diversity of knowledge of others fields just from its own isolated research foundation.

Answer 26

Multidisciplinary anchor

Question 27

it is critical that OB must be based on systematic research which consist of forming research questions, data collection and hypothesis testing.

Answer 27

Systematic research anchor

Question 28

The field of OB recognizes that there is no single solution is best for all situations.

Answer 28

Contingency anchor

Question 29

The study of OB concerns the individual, team and organization. Under the individual level are topics like attribution, motivation, perception, personality attitudes and values.

Answer 29

Multi-levels of analysis anchor

Question 30

is a characteristics of a group of people inside the organization where differences exist on one or more relevant dimensions.

Answer 30

Workplace of diversity

Question 31

A diverse workforce that feels comfortable communicating varying perspectives provides a larger pool of ideas and experience.

Answer 31

Higher Creativity in Decision Making

Question 32

A company with a diverse workforce may create products or services that appeal to a broader customer base.

Answer 32

Better Understanding Service of Customers

Question 33

When employees feel that they are fairly treated, they are likely to be more satisfied.

Answer 33

More Satisfied Workforce

Question 34

Companies that d a better job of managing a diverse workforce are often rewarded in the stock market, signaling that investors employ this information to evaluate how well a company is being managed

Answer 34

Higher Stock Prices

Question 35

Companies doing a particularly bad job in diversity management face costly litigations.

Answer 35

Lower litigation expenses

Question 36

Organizations making use of a diverse workforce can convey a greater range of solutions to problems in service, sourcing and allocation of resources.

Answer 36

Increased Adaptability

Question 37

A diverse collection of skills and experiences permits a company to offer service to customers on a global basis.

Answer 37

Broader service range

Question 38

As a result of all these potential benefits companies that administer diversity more effectively tend to do better than others.

Answer 38

Higher Company Performance

Question 39

is the irrational, inflexible opinion based on limited and insufficient information and unfair negative attitudes individuals hold about other people who belong to social or cultural groups different from their own.

Answer 39

Prejudice

Question 40

is a behavior that results to unequal treatment of individuals based on group membership.

Answer 40

Discrimination

Question 41

is a generalized set of beliefs about the characteristics of a group of individuals.

Answer 41

Stereotyping

Question 42

is a person knowledge that he fits in to a certain social group, where fitting in to those groups has emotional importance.

Answer 42

Social Identity

Question 43

In the organization, power is not always equally distributed among individuals and groups.

Answer 43

Power Differentials

Question 44

In the most successful companies, diversity management is not the responsibility of the human resource department.

Answer 44

Build a Culture of Respecting Diversity

Question 45

People are more likely to pay attending to aspects of performance that measured

Answer 45

Make Managers Accountable for Diversity

Question 46

Many companies provide employees and managers with training programs relating to diversity.

Answer 46

Diversity Training Programs

Question 47

Policies designed to recruit, promote, train and retain employees belonging to a protected class are referred to as affirmative action.

Answer 47

Affirmative Action Programs

Question 48

These programs are the least controversial and are received favorably by employees

Answer 48

Simple Elimination of Discrimination

Question 49

These affirmative action plans involve ensuring that the candidate pool is diverse. These programs are also viewed as fair by most employees.

Answer 49

Targeted Recruitment

Question 50

In these programs, if all other characteristics are equal, then preference may be given to a minority candidate.

Answer 50

Tie-breaker

Question 51

These programs involve hiring a less qualified minority candidate.

Answer 51

Preferential Treatment

Question 52

refers to the number of goals on which a person focuses. Are accomplishment striving or a strong desire to complete a task-related goals as a means of expressing personality.

Answer 52

Conscientiousness

Question 53

Is the person's ability to get along with others causes a person to be nice, tolerant, sensitive, trusting, kind and warm.

Answer 53

Agreeableness

Question 54

refers to the degree to which a person is anxious, irritable, aggressive, temperamental, and moody

Answer 54

Neuroticism

Question 55

a person's rigidity of beliefs and range of interest. People with high levels of openness are original, intellectual, creative, and open to new ideas.

Answer 55

Openness

Question 56

reflects an individual's comfort level with relationships. They tend to effective in jobs involving sales and marketing.

Answer 56

Extraversion

Question 57

means a person's preference to fix what is supposed as erroneous, change the status quo, and apply initiative to solve problems.

Answer 57

Proactive personality

Question 58

describes behavior directed towards attaining power and controlling the behavior of other people.

Answer 58

Machiavellianism

Question 59

is the degree of willingness of a person to take changes and create risky decisions.

Answer 59

risk propensity

Question 60

involves the ability to break away from the habit-bound way of thinking and generate novel and useful ideas.

Answer 60

creativity

Question 61

is a person's talent to perform a mental or physical task.

Answer 61

Ability

Question 62

also known as intelligence is a better predictor of training proficiency and job success when selecting candidates for a position.

Answer 62

Mental ability

Question 63

also called informal knowledge is the unwritten, unspoken and hidden vast storehouse of work-relate

Answer 63

Tacit knowledge