Ben Franklin PD 6/10/21 Flashcards
(referring to the word “boss”) “People want to be the ____________ without doing the ____________.” - Austin Kleon
(referring to the word “boss”) “People want to be the noun without doing the verb.” - Austin Kleon
Attention to an organization should be viewed as a ____________ since it comes with value- think: “attention-as-____________”.
Attention to an organization should be viewed as a currency since it comes with value- think: “attention-as-currency”.
“The most important attitude that can be formed is that of ____________.” - John Dewey
“The most important attitude that can be formed is that of desire to go on learning.” - John Dewey
____________- while usually referring to projects, is also applicable to meetings where the intended scope of the meeting ____________.
Scope Creep- while usually referring to projects, is also applicable to meetings where the intended scope of the meeting organically morphs to focusing on other topics.
Major studies show that the ____________ is the strongest driver in deciding to stay or to leave.
Major studies show that the relationship with one’s direct report is the strongest driver in deciding to stay or to leave.
Employees were asked to rank the factors that motivated them. “____________” was number one.
Employees were asked to rank the factors that motivated them. “Full appreciation of work done” was number one.
“More than ____________ percent of supervisors claim they frequently express appreciation to their subordinates, while less than ____________ percent of the employees report that their supervisors express appreciation more than occasionally.” - Carolyn Wiley
“More than 80 percent of supervisors claim they frequently express appreciation to their subordinates, while less than 20 percent of the employees report that their supervisors express appreciation more than occasionally.” - Carolyn Wiley
“Laughter is more about relationships than humor. We laugh to tie the group together. Our laughter says, I’m with you. ____________.” - Robert Provine
“Laughter is more about relationships than humor. We laugh to tie the group together. Our laughter says, I’m with you. I’m part of your group.” - Robert Provine
“…once every ____________ to ____________ meetings, find a way to break the script.”
“…once every 5 to 10 meetings, find a way to break the script.”
“We must separate ____________, ____________ and ____________ and be clear when we are giving which.”
“We must separate Appreciation, Coaching, and Evaluation and be clear when we are giving which.”
“Beware of ____________- stick with either Appreciation, Coaching, or Evaluation only!”
“Beware of cross-transactions- stick with either Appreciation, Coaching, or Evaluation only!”
“The thing about credit is that it’s not ____________. There’s room for everybody, and you’ll shine if other people are shining.”
“The thing about credit is that it’s not zero-sum. There’s room for everybody, and you’ll shine if other people are shining.”
“We don’t get burned out because of what we do. We get burned out because we ____________.”
“We don’t get burned out because of what we do. We get burned out because we forget why we do it.”
“Negativity exists and you can’t ignore it. One of the biggest mistakes teams make is that they ignore the negativity within their team. They allow it to breed and grow, and it eventually sabotages the team. You must address the negativity. ____________ it, ____________ it, or ____________ it.”
“Negativity exists and you can’t ignore it. One of the biggest mistakes teams make is that they ignore the negativity within their team. They allow it to breed and grow, and it eventually sabotages the team. You must address the negativity. Confront it, transform it, or remove it.”
“Don’t run from the difficult conversation. Don’t be scared of feedback. It’s not meant to define you. It’s meant to help refine you so ____________.”
“Don’t run from the difficult conversation. Don’t be scared of feedback. It’s not meant to define you. It’s meant to help refine you so you can do your job better for your team.”
“We need to recognize that each one of us only sees part of the situation and that affects the evaluation. All parties are part of the ____________… and the solutions.”
“We need to recognize that each one of us only sees part of the situation and that affects the evaluation. All parties are part of the blind spots… and the solutions.”
“Feedback is sometimes threatening because it challenges the most difficult relationship we all have: ____________.”
“Feedback is sometimes threatening because it challenges the most difficult relationship we all have: the one with ourselves.”
“When unpacking feedback with a third party, don’t just seek comfort, but also ____________.”
“When unpacking feedback with a third party, don’t just seek comfort, but also coaching.”
“Few companies have ____________ and the consequence is that they often lack a rigorous agenda or a clearly defined goal. It’s no wonder that people in meetings often find themselves itching to return to the emails piling up in their inboxes.”
“Few companies have ritualized meeting practices and the consequence is that they often lack a rigorous agenda or a clearly defined goal. It’s no wonder that people in meetings often find themselves itching to return to the emails piling up in their inboxes.”
