Behavioral Questions Flashcards
Give me an example of when you…
Analyzed a large dataset.
Tell me about a time when…
You juggled multiple projects at once.
Health ed:
Clinical library
Translations
Qi:
7 measures
Tell me about a time when you…
Created a product roadmap, vision, and strategy.
Product Strategy class roadmap
How do you manage situations when another team is slow to hand you their deliverable?
Tell me about a time when you…
Dealt with a difficult team member.
Genoa: Master Catalog
Give me an example of when you….
Led a team.
Converted CKD team to Healthcare Anywhere.
Tell me about a time when you….
Developed customer and product requirements.
Created requirements for yoga class
What were they?
What was the bottleneck?
How was it resolved?
Give me an example of when you…
Completed the product lifecycle.
Give me an example of when you…
Gained consensus.
Hca vs teams - explained trade-offs
Call center: outreach for health ed
Telemed: mPulse
Kpmas translations: jira
Give me an example of when you…
Made an important decision under time pressure
Give me an example of when you…
Executed a plan that grew top-line results.
Made 40 behavioral health available virtually to members. Result? Continuity of care for over 500 (in April 2020, and counting).
Challenges?
Setbacks?
Tell me about a time when….
You adjusted your product plan to accommodate unforeseen issues.
Tell me about a time when you…
Convinced engineering to build a feature.
Convinced Telehealth to rollback security feature.
Why do you want to work here?
Tell me about a time….
You took initiative when not asked to do so.
- Health Ed External Site for business partners
- Coordinated TITER and clinical library team : Care Companion
Give me an example of…
Your key strengths.
Organization
Innovation
Cross-functionalality
Give me an example….
Made a trade-off between two technical alternatives
Teams vs HealthCare Anywhere
Tell me about yourself
OR Walk me through your resume.
- The key thing: I’m passionate about improving care through technological tools
- Connective tissue of all my KP experiences on resume
- I’ve been recognized and promoted based on my ability to work x(f) with development and operations teams
- story: HCA devs anonymized last names→ headache for nurses and docs using HCA for group appointments
- I’m passionate about developing tech tools b/c clinical context for tools is important
Why do you want to work here?
- Scope of impact.
- At KP, I support just 1 health care organization (800k members)
- At Relias, I could potentially be supporting up to 11k health care organization
- Similar values:
- Quality of care
- Get it done
Where do you see yourself in 5 years?
- In 5 years time, I see myself building teams as a manager or a team lead.
- Strong teams have strong processes
- & strong coaches
- Having mentors at KP has been a huge boon to my growth and development
Why should we hire you?
- If you’re asking what sets me apart from other candidates:
- It’s my experience working alongside doctors and nurses and physician leadership
- I understand how they think, and I have a sense of their daily pressures
- This is context I can lend to development efforts, as these are your primary users
What do you like to do in your spare time?
- Skill development
- cognitive psychology
- Running to improve fitness
- Follow gaming trends (gaming as a product; what is fun? How do you optimize fun?)
What are your strengths?
I’ve been told by peers:
- Organization
- Ambiguity
Example: Thin logs Go Live
- What is it? huge project to digitize and standardize colonoscopy workflows for the whole region (DC, MD, VA)
- The ask? Learn the w/f & get involved b/c he was concerned it would fail. Wanted someone from his team on it
- The result?
- I learned the workflow by shadowing the lead dev as he led demos to GI leadership
- Created process documents with the supporting dev
- I organized the go live: Assembled team of 15 technologists and deployed to 5 MOBs & command center through MS teams (which was a first for the org) to centralize feedback and lessons from the go-live.
All that from learn the workflow & find ways to get involved.
What are your weaknesses?
- I can kind of disappear → instincts are to interact with manager when 1) run into an intractable obstacle or 2) work is done → I can adapt if you’re preferred leadership style is to be more involved. I just tend to be autonomous
- I can sometimes be quiet in spontaneous brainstorm team meetings → I’m usually quiet b/c I’m formulating my own understanding of the problem, and I don’t want to impede discussion with my incomplete understanding. I work around this by proactively setting agendas for meetings or asking for agendas upfront.
