Behavioral-Based Questions

Question 1

Tell me about a time when things didn’t work out the way you wanted them to.

Answer 1

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Question 2

Tell me about a work situation where you had to do creative problem solving.

Answer 2

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Question 3

Tell me about the most difficult customer you have run into recently.

Answer 3

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Question 4

Tell me about the co-worker you get along with the least.

Answer 4

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Question 5

When was the last time you painted a rosy picture to close a difficult sale?

Answer 5

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Question 6

Tell me about a time you went above and beyond the call of duty for a customer.

Answer 6

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Question 7

Tell me about a time you were assertive and it backfired on you.

Answer 7

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Question 8

Tell me about the most difficult communication situation you have come across to date and how you handled that situation.

Answer 8

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Question 9

Tell me about a time you were assertive and it paid off for you.

Answer 9

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Question 10

Tell me about a time you had to give up something you really wanted to do to complete a task.

Answer 10

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Question 11

Tell me about a time you had your whole day planned out and something unexpected came up and how you handled the situation.

Answer 11

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Question 12

Tell me about the most creative idea you have had.

Answer 12

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Question 13

Tell me about a time your manager wasn’t around and you had to make a decision that
they typically make and what happened.

Answer 13

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Question 14

Tell me about a time where your business expertise contributed to a situation that you are really proud of.

Answer 14

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Question 15

Tell me about the toughest conflict you have had with someone?

Answer 15

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Question 16

Describe a situation in which you were able to use persuasion to successfully convince
someone to see things your way.

Answer 16

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Question 17

Describe an instance when you had to think on your feet to extricate yourself from a
difficult situation.

Answer 17

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Question 18

Give me a specific example of a time when you used good judgment and logic in solving a problem.

Answer 18

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Question 19

By providing examples, convince me that you can adapt to a wide variety of people, situations and environments.

Answer 19

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Question 20

Describe a time on any job that you held in which you were faced with problems or
stresses that tested your coping skills.

Answer 20

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Question 21

Give an example of a time in which you had to be relatively quick in coming to a decision.

Answer 21

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Question 22

Tell me about a time in which you had to use your written communication skills in order to get an important point across.

Answer 22

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Question 23

Give me a specific occasion in which you conformed to a policy with which you did not agree.

Answer 23

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Question 24

Give me an example of an important goal, which you had set in the past and tell me about your success in reaching it.

Answer 24

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Question 25

Describe the most significant or creative presentation, which you have had to complete.

Answer 25

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Question 26

Tell me about a time when you had to go above and beyond the call of duty in order to get a job done.

Answer 26

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Question 27

Give me an example of a time when you were able to successfully communicate with another person even when that individual may not have personally liked you (or vice versa).

Answer 27

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