Becoming a master manager Flashcards
Examine team effectiveness in 2 ways
- structural criteria: the way the group is organised
2. affective criteria: how members feel toward and relate to one another in the team
(Types of teams) Traditional manager-led teams:
members have little or no input in deciding the goals but may be involved in deciding how the work will be carried out.
(Types of teams) Self-managed teams
members are responsible for tasks normally held by supervisors.
(Types of teams) cross functional teams
members include individuals from different work units
(Types of teams) virtual teams
members interact through computing technology
(Types of teams) task forces
members work together on a short term project
(Types of teams) permanent teams
members work together on ongoing operational activities, and teams are formal element of the organisation’s design.
elements of team effectiveness 3x
outcomes
inputs
processes
3 decision-making levels
- true consensus decision making: reflects the highest level of member participation and team authority.
- consultative decision making; high level of participation by team members
- autocratic decision making: a managers makes the decision without any input from the team
advantages of team decision making 4x
multiple perspectives
knowledge and expertise
commitment
skill development
disadvantages of team decision making 4 x
time
inappropriate expertise
ineffective team meetings
groupthink
4 roles by parker match the competing values framework
- communicator role
- contributor role
- collaborator role
- challenger role
5 stages of development
- forming: members are chosen, goals are established, task is defined
- storming: there’s a conflict
- norming: norms are set for working together
- performing: general agreement on both the goals and process
- adjourning: members have a sense of accomplishment, positive feelings towards the team and new knowledge
