BCOM 3300 Test Review 2 Flashcards
Giving bad news in person is better than giving bad news in writing because you can ________.
A) give the reasons before the news itself
B) use a series of buffers
C) adapt based on the audience’s reaction
D) emphasize the best news
C) adapt based on the audience’s reaction
Which of these is an internal communication? (Select all that apply)
A) an email with a client
B) a conversation with a customer
C) a text message with a colleague
D) a voicemail from the VP
C) a text message with a colleague
D) a voicemail from the VP
To revise a direct Linkedln post to put it into an indirect format, you have to change ______.
A) the organization of the paragraphs
B) the writing style
C) the word choice
D) the content in the post
A) the organization of the paragraphs
active voice vs passive voice
active voice - the subject of the sentence performs the action
passive voice- the subject receives the action
Which sentences are in active voice?
A) Zombies chased me.
B) She was transformed.
C) I was chased by zombies.
D) She was eating my brain.
A) Zombies chased me.
D) She was eating my brain
Which of these is an external communication?
A) An email with your spouse
B) A report delivered to a client
C) A phone call with a vendor
D) a conversation with your boss
A) An email with your spouse
B) A report delivered to a client
C) A phone call with a vendor
What is the primary difference between the direct and indirect strategy?
A) where reasons are placed
B) the use of transitions
C) whether a buffer is used
D) word choice
A) where reasons are placed
Which sentence uses passive voice?
A) he sings a song
B) the boy killed the spider
C) farmers sow maize in the rainy season
D) a canal was being dug by the workers
D) a canal was being dug by the workers
