Basic Product Knowledge Flashcards

1
Q

When did Bluegreen start in Timeshare

A

1994 at MountainLoft in Gatlinburg, Tennessee.=

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2
Q

How many resorts does Bluegreen have

A

40+ resorts in popular vacation destinations across the U.S. and Caribbean.

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3
Q

To get VPG

A

You divide total sales volume by number of guests toured.
example: $78,300 in sales volume/32 Guests = $____VPG

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4
Q

How Vacation Points Work

A

Every year, on an owner’s anniversary date (the first day of the month following their purchase date), Points are deposited into their account. For example, if an owner purchases on March 21, the owner’s anniversary date will be April 1st.

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5
Q

Flexibility is the “Point” of Points:

A
  • Owners can stay any time - 365 days per year.
  • Owners can stay anywhere - Over 40+ Resorts to choose from.
  • Owners can stay in any size - Studios up to 5 Bedroom homes.
  • Owners can stay any number of nights - 2 night minimum stay (3 min on holidays)
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6
Q

Booking Windows Using Points

A

Reservations can be made no more than 11 months to as little as 48 hours in advance of the date you wish to travel. Reservation number is 1-800-456-CLUB

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7
Q

Using Points

A

Some of the criteria used to determine Point values include
* Resort Location
* Season
* Seasons are determined by location and demand.
* More Points are required during peak seasons and weekends, as well as for larger accommodations and resorts in high demand.
* Points roll over for 1 year but they have to be red, white and blue seasons.
* To roll points over, you can call and it costs $60 dollars or online for $50. But you do need to contact Bluegreen.

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8
Q

Saving Points

A

Saved Points may be used for one additional year in Red, White and Blue seasons.

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9
Q

Borrowing Points

A

Borrowing Points requires prepayment of Owner’s Maintenance Fee for the upcoming year.

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10
Q

RCI - Resorts Condominiums International

A

RCI offers over 4,200 resorts aroudn the world that are available to Bluegreen Owners. There are multiple ways to use this feature including using Points, cash, or both.

Reservations booked using Bluegreen Points are through RCI require and exchange fee of $289 per week.

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11
Q

Day-Use At Participating Bluegreen Vacations Resorts

A

Day-use allows owners to have access to facilities and amenities at participating resorts similar to a country club membership. This is a great benefit for locals.

To use this benefit, owners must call in advance. For the owner’s convenience, participating resorts telephone numbers are located in the Resorts Ownership guide. When owners arrive at the resort, they are required to stop at the front desk and register for day-use privileges. They can then simply relax and enjoy the facilities.

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12
Q

Bonus TIme

A

Bonus Time offers deeply discounted rates at participating Bluegreen Vacations resorts.

Bonus time booking 45 days to 48 hours.

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13
Q

Three Costs of Ownership

A
  1. The first: is obviously the purchase price, which is determined by the number of Points a guest purchases.
  2. The second: is Club Dues. Club Dues, currently $179, covers all operational expenses associated with ownership, including reservations (phone number and website), accounting, management, the owner magazine, and annual dues to RCI.
  3. The third: cost of ownership is Maintenance Fees. Maintenance Fees, also known as some of the items covered by the annual Maintenance Fee include security, pool care, landscaping, housekeeping, utilities, furniture, appliances, building reserves, insurance, taxes, etc.
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