Bab 2 Flashcards
Why study theory management?
Economic,social, political, technological,global
What classical management?
The theory of management was one first management
Who is taylor work?
The father of scientific management
What 3 focus Taylor’s?
Task performance
Supervision
Motivation
What task performance
Time and motion study that to perform task is develop standard working procedures and task
And need to
Select the worker
Training a worker
Support a worker
Development of work standard
Supervision
Work need to well-supervised and need to give instructions details.
Motivation
Money is motivated workers
What administrative management?
Theory that focused on badid function management
Give a 10 administrative management
Work division. Specialization of labour is necessary for organizational success.
Authority. The right to give orders must be accompanied by responsibility.
Discipline. Obedience and respect help to ease the operation of an organization.
Unity of command. Each employee should receive orders from only one superior.
Unity of direction. All organization members should coordinate and focus their efforts in the same direction
Subordination of individual interests to the general interest. Management’s biggest challenge is resolving the conflict between personal and organizational interests in favour of an organization.
Remuneration. Employees should be fairly paid based on contribution.
Centralization. The relationship between centralization and decentralization is a matter of proportion; an optimum balance for each organization is crucial
Scalar chain. Subordinates should adhere to an official chain of command, unless their respective superiors expressly authorize them to communicate with each other.
Order. Both material things and people should be in their proper places.
Equity. Fairness owing to kindness and justice will generate dutiful and loyal service.
Stability and tenure of personnel. Employees require time to learn their jobs
Initiative. One of the greatest satisfactions is formulating and executing a plan.
Esprit de corps. Harmonious effort among individuals is key to organizational success.
What bureaucratic management
Theory human behavior
What a systems approach
Influence external environment than interupped internal
What contingency approach
Situational make management flexible decision making
Management need the best way manage
What TQM?TOTAL QUALITY MANAGEMENT
Aim to performance focusing on customer that need stakeholder
Component of tqm
Employee involvement
Customer focus
Bench matking
Continues improvement
