Baasta Kay Maam Puso Wjisk Flashcards

1
Q

Is the process of planning and conducting transactions across national borders to create exchanges that satisfy the objectives of individuals and organizations.

A

INTERNATIONAL MARKETING

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2
Q

is subject to a new set of macro-environmental factors, to different constraints, and to quite frequent conflicts resulting from different laws, cultures, and societies.

A

INTERNATIONAL MARKETING

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3
Q

The basic principles of marketing still apply, but their applications, complexity, and intensity may vary substantially.

A

INTERNATIONAL MARKETING

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4
Q

BASIC TENETS OF MARKETING

A

SATISFACTION
EXCHANGE

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5
Q

MAJOR CONSIDERATIONS

A

-How does the marketing concept fit into these societies?
-How should distribution systems be organized?
-How can marketing contribute to economic development and the improvement of society?
-How can we get the price mechanism to work?

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6
Q

WHAT ARE THE INTERNATIONAL MARKETING TASK?

A
  1. FIRM CHARACTERISITICS: CONTROLLABLE
  2. DOMESTIC ENVIRONMENT: UNCONTROLLABLE
  3. FOREIGN ENVIRONMENT: UNCONTROLLABLE
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7
Q

UNDER FIRM CHARACTERISTICS

A

-Price
-Product
-Promotion
-Channels of Distribution
-Research

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8
Q

UNDER DOMESTIC ENVIRONMENT

A

-Competitive Structure
-Political/legal force
-Economic climate

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9
Q

UNDER FOREIGN ENVIRONMENT

A

-Economic Forces
-Competitive Forces
-Level Of Technology
-Structure of Distribution
-Geography and Infrastructure
-Cultural Forces
-Political/legal forces

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10
Q

WHAT ARE THE STAGES OF INTERNATIONAL MARKETING INVOLVEMENT

A
  1. NO DIRECT FOREIGN MARKETING
  2. INFREQUENT FOREIGN MARKETING
  3. REGULAR FOREIGN MARKETING
  4. INTERNATIONAL MARKETING
  5. GLOBAL MARKETING
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11
Q

A company in this stage does not actively cultivate customers outside national boundaries; however, this company’s products may reach foreign markets.

A

NO DIRECT FOREIGN MARKETING

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12
Q

Temporary surpluses caused by variations in production levels or demand may result in infrequent marketing overseas.

A

INFREQUENT FOREIGN MARKETING

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13
Q

The surpluses are characterized by their temporary nature; therefore, sales to foreign markets are made as goods become available, with little or no intention of maintaining continuous market representation.

A

INFREQUENT FOREIGN MARKETING

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14
Q

At this level, the firm has permanent productive capacity devoted to the production of goods and services to be marketed in foreign markets.

A

REGULAR FOREIGN MARKETING

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15
Q

A firm may employ foreign or domestic overseas intermediaries, or it may have its own sales force or sales subsidiaries in important foreign markets.

A

REGULAR FOREIGN MARKETING

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16
Q

Companies in this stage are fully committed to and involved in international marketing activities. Such companies seek markets all over the world and sell products that are a result of planned production for markets in various countries.

A

INTERNATIONAL MARKETING

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17
Q

This planning generally entails not only the marketing but also the production of goods outside the home market. At this point, a company becomes an international or multinational marketing firm.

A

INTERNATIONAL MARKETING

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18
Q

At this stage, companies treat the world, including their home market, as one market. Market segmentation decisions are no longer focused on national borders. Instead, market segments are defined by income levels, usage patterns, or other factors that frequently span countries and regions.

A

GLOBAL MARKETING

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19
Q

TRANSNATIONAL INSTITUTIONS
AFFECTING WORLD TRADE

A
  1. World Trade Organization (WTO)
  2. World Bank
  3. International Monetary Fund (IMF)
  4. Regional Institutions
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20
Q

marked the biggest reform of international trade since the end of the Second World War.

A

WORLD TRADE ORGANIZATION

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21
Q

When was WTO created?

A

JANUARY 1, 1995

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22
Q

Is the only global international organization dealing with the rules of trade between nations

A

WORLD TRADE ORGANIZATION

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23
Q

how many member states in WTO

A

164

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24
Q

Conceived in 1994 during the Bretton Woods Conference with 44 representative, but created in 1945

A

INTERNATIIONAL MONETARY FUND

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25
Foster global monetary cooperation, secure financial stability, facilitate international trade, promote high employment and sustainable economic growth, and reduce poverty around the world.
INTERNATIONAL MONETARY FUND
26
Primary purpose is to ensure the stability of the international payments that enable countries (and their citizens) to transact with each other.
INTERNATIONAL MONETARY FUND
27
IMF: Fundamental mission in three ways
1. Surveillance 2. Lending 3. Capacity Development
28
IMF: How many member countries?
190
29
Initially formed in 1944 also during Bretton Woods Conference to aid countries suffering from the destruction of war
WORLD BANK
30
World Bank: How many member countries
189
31
Is a unique global partnership working for sustainable solutions that reduce poverty and build shared prosperity in developing countries.
WORLD BANK
32
FIVE INSTITUTIONS OF WORLD BANK
1. International Bank for reconstruction and development. 2. International Development Association 3. International Finance Corporation 4. Multilateral Investment Guarantee Agency 5. International Centre for settlement of Investment disputes.
33
Are, in a sense, international organizations, as they incorporate international membership and encompass geopolitical entities that operationally transcend a sign nation state.
REGIONAL INSTITUTIONS
34
WHAT ARE THE REGIONAL INSTITUTIONS
European Union (EU) Association of Southeast Asian Nation (ASEAN) North American Free Trade Agreement Mercosur (Latin America) Gulf Cooperation Council (GCC)
35
are special because they can affect currency values and the fiscal and monetary policies of governments, shape public perception of competitiveness, and determine the level of imports a country can afford.
ECXPORTS
36
firms become exposed to new competition, which may offer new approaches, better processes, or better products and services
IMPORT
37
ends to be concentrated in specific sectors, where the foreign investors believe they are able to contribute the best and benefit the most from their investment.
FOREIGN DIRECT INVESTMENT
38
As a result of foreign investment, some individuals and policymakers may grow concerned about dependency on foreign owners, even though firm proof for the validity of such concern has been difficult to establish.
FOREIGN DIRECT INVESTMENT
39
Is an integrated system of learned behavior patterns that are distinguishing characteristics of the members of any given society.
CULTURE
40
It includes everything that a group thinks, says, does, and makes-its customs, language, material artefacts, and shared systems of attitudes and feelings.
CULTURE
41
adjusting and adapting to a specific culture other than one’s own- is one of the keys to success in international operations.
ACCULTURATION
42
ELEMENTS OF CULTURE
1. LANGUAGE 2. NON-VERBAL LANGUAGE 3. RELIGION 4. VALUES AND ATTITUDES 5. MANNERS AND CUSTOMS 6. MATERIAL ELEMENTS 7. AESTHETICS 8. EDUCATION 9. SOCIAL INSTITUTIONS 10. SOURCES OF CULTURAL KNOWLEDGE
43
required before a person is acculturated to a culture other than his or her own.
LANGUAGE
44
How many known living languages exist
6,912
45
Language in United States
311
46
Language in Mexico
297
47
Language in Finland
12
48
Language in China
241
49
What is the universal language
English
50
Distinct Role of Language in International Marketing
1. Language aids in information gathering and evaluation efforts. 2. Language provides access to local society 3. Language capability is increasingly important in company communications 4. Language provides more than the ability to communicate.
51
Messages are conveyed by the words used, by the way the words are spoken (for example, tone of voice) and by non verbal means such as gestures, body position, and eye contact
NON-VERBAL LANGUAGE
52
Managers must analyze and become familiar with the hidden language of foreign cultures.
NON-VERBAL LANGUAGE
53
5 Key Topics for Non-Verbal Languages
Time Space Material Possessions Friendship Patterns Business Agreements.
54
Defines the ideas for life, which in turn are reflected in the values and attitudes of societies and individuals.
RELIGION
55
Five Dominant Religions in the World
Christianity Islam Hinduism Buddhism Confucianism
56
are shared beliefs or group norms that have been internalized by individuals
VALUES
57
evaluation of alternatives based on these values.
ATTITUDES
58
Understanding manners and customs is especially important in negotiations, because interpretations based on one’s own frame of reference may lead to a totally incorrect conclusion.
MANNERS AND CUSTOMS
59
Material Culture results from technology and is directly related to the way a society organizes its economic activity.
MATERIAL ELEMENTS
60
Infrastructures that affect culture
1. ECONOMIC INFRA 2. SOCIAL INFRA 3. FINANCIAL & MARKETING INFRA
61
TYPE OF INFRA transportation, energy, and communication system.
ECONOMIC INFRA
62
TYPE OF INFRA Housing, health, and education systems.
SOCIAL INFRA
63
TYPE OF INFRA Bank and research firms.
FINANCIAL & MARKETING INFRA
64
Each culture makes a clear statement concerning good taste, as expressed in the arts and in the particular symbolism of colors, form, and music.
AESTHETICS
65
either formal or informal, plays a major role in the passing on and sharing of culture.
EDUCATION
66
affect the ways in which people relate to each other/
SOCIAL INSTITUTIONS
67
in Western industrialized countries consists of parents and children, in a number of cultures is extended to include grandparents and other relatives.
FAMILY UNIT
68
defined by the way it is acquired.
CULTURAL KNOWLEDGE
69
obtained from others through communication, research, and education.
OBJECTIVE OR FACTUAL INFORMATION
70
can be acquired only by being involved in a culture other than one’s own.
EXPERIENTAL KNOWLEDGE
71
TOOLS FOR MARKETING SUCCESS
1. Embrace local culture 2. Build relationships 3. Employ local to gain cultural knowledge 4. Help employees understand you 5. Adapt products and processes to local markets 6. Coordinate by region.