B3

Question 1

name 3 ways charities support service users

Answer 1

1. raise money 2. provide advice and support 3. challenge prejudice

Question 2

name 3 settings that might have a patient group

Answer 2

1. hospital 2. GP practices 3. community mental health teams

Question 3

define whisteblowing

Answer 3

when a member of staff reports poor behaviour and quality of care