B2 Flashcards

1
Q

give 3 types of clients who might find it hard to access services

A
  1. women who prefer to be treated by women 2. people with a terminal illness who retire further treatment 3. older people
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2
Q

what is self-referral?

A

where a client contacts a service themselves

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3
Q

what is third party referral?

A

where someone such as a friend or relative contacts a service on behalf of someone else

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4
Q

what is a professional referral?

A

where a professional contacts another service about a client

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5
Q

define community care assessment

A

when you enable social services to find out what the persons care needs are to decide which services could help meet their needs

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6
Q

define national eligibility criteria

A

set out in section 13 of the Care Act 2014.
Helps to determine whether any assessed care and support needs meet the threshold for help from the local authority

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