B2 Flashcards
the key sectors of the travel and tourism industry- components of their role, and the products and services they offer to different types of customer
1
Q
Transport principles
A
Components:
-Air- scheduled, charter, low cost or no frills
-Sea- ferry, cruises
-Rail- local, national and international, high speed
Role: to provide transport between destinations, to ensure safety
Products and services: transport for passengers and luggage, catering, entertainment, information, shopping
2
Q
Transport hubs and gateways
A
Components:
-Airports
- Rail and coach stations
- Ferry and cruise ports
Role: to provide access for passengers to transportation, to ensure safety
Products and services: check- in desks, information, catering, shopping, lounge facilities
