AVImark Basics & Shortcuts

Question 1

Which function button do you press to search for a client/pet?

Answer 1

Press ESC in the Information Window

Question 2

What’s the quickest way to locate a pet by search?

Answer 2

First 3 letters of the clients name, comma, first 3 letters of the pets name (no spaces)

Example: typing “Smi,Flu” will locate Fluffy Smith

Question 3

Which function button can you use to open the patient medical record from the schedule or worklist?

Answer 3

F6

Question 4

Which shortcut can you use to open the worklist (from the Information Window?)

Answer 4

CTRL+ALT+F10

Question 5

Where do you find reminders?

Answer 5

To the right of the PID

Question 6

The information window is broken into three sections. What are they?

Answer 6

1. Client Information Display (CID)
2. Patient Information Display (PID)
3. Medical History (MH)

Question 7

There are 4 different colors you may see in the reminder tab in the PID. What colors are they and what do they mean?

Answer 7

Red - for vaccinations that are past due
Blue - for vaccinations that are due in the next 30 days
Black - for vaccinations that are due in 30 days or longer
Green - green text are for vaccinations that the due dates have been manually edited

Question 8

Which function key allows you to post the charges from the information window?

Answer 8

F8

Question 9

Which function key allows you to edit notes in a MH line item or worklist item?

Answer 9

F5

Question 10

Which function key allows you to change a line item in the CID or edit appointment details in the schedule?

Answer 10

F3

Question 11

Which function key allows you to delete a line item, worklist item, or appointment?

Answer 11

F4

Question 12

Which function key allows you to create a new item (client, patient, MH line item/charge, appointment, worklist item, etc.)?

Answer 12

F2

Question 13

Which function key allows you to open the schedule window?

Answer 13

F9

Question 14

Which function key will refresh the current window in AVImark?

Answer 14

F11

Question 15

Which function key will log you out of AVImark?

Answer 15

F12

Question 16

What are the red flowers and number you see next to some clients names?

Answer 16

Our Client Quality Rating system. The flowers indicate how much $ a client has spent with us in the last 12 months. The number shows how many invoices on their account within the last 12 months.