Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

Bold Penguin > Attendance, Stats, & Bonuses > Flashcards

Attendance, Stats, & Bonuses Flashcards

1
Q

Occurrence

A

Tardies, early departures, unscheduled callouts. You get 7 per quarter (every 3 months)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Grace Period

A

Signing on less than 5 minutes late or signing off less than 5 minutes early.
4 grace periods=1 occurance

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Schedule Adherence

A

SA %= logged hours online/hours scheduled to be online.

Minimum=90% Goal=97%

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Flash Meeting

A

15 minute meeting that occurs once a week

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Competitive Stats (theres 3 main ones)

A

Outbound Complete %, Inbound Complete %, and avg complete call duration

How well did you know this?
1
Not at all
2
3
4
5
Perfectly

Bold Penguin (4 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2025 Bold Learning Solutions. Terms and Conditions