Assignement 4 Flashcards

1. Understand the role that job evaluation plays in job-based structures. 2. Explain different criteria used in job evaluation process. 3. Summarize the most commonly utilized job evaluation methods. 4. Detail the steps involved in a point method job evaluation. 5. Discuss who should be involved in the job evaluation process. 6. Describe the hierarchy of work structure that results from a job evaluation.

1
Q

What is Job Evaluation?

A

The process of systematically determining the relative worth of jobs to create a job structure for the organization.

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2
Q

Job Evaluation is based on:

A

A combination of job content, skills required, value to the organization, organizational culture and the external makret.

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3
Q

Job Structure Based on Job Content:

A

Refers to skills required for the job, its duties and responsibilities.

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4
Q

Job Structure Based on Job Value:

A

Refers to the relative contribution of the job to the organization’s goals.

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5
Q

“Measure for Measure” Vs “Much Ado About Nothing”

A

The issue is whether job evaluation should be viewed as a measurement device, and therefore be valued according to technical standards, or as an administrative procudure that invites discussion and consenus.

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6
Q

Technical Standards in “Measure for Measure”

A

Some researchers say that if a job value can be quantified, then job evaluation takes on the trappings of measurements and can be judged according to technical standards.

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7
Q

People making pay decisions view on Measure for Measure

A

Those involved in actually making pay decisions see job evaluation as a process to gain acceptance of pay differences among jobs. An administrative procedure wit which the parties become involved and committed. They see job evaluation as a process to help gain acceptance of pay differences among jobs.

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8
Q

Job Evaluation is a measure of job content

A

An assumption of job evaluation.

The assumption is that job content has intrisinc value outside of the external market

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9
Q

Job Evaluation is a measure of relative value

A

An assumption of job evaluation.

The assumption is that relevant groups can reach consensus on realtive value

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10
Q

Job Evaluation is linked with the external market

A

An assumption of job evaluation.

The assumption if that job worth cannot be specified without reference to external market information

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11
Q

Job Evaluation is a Measurement Device

A

An assumption of job evaluation.

The assumption is that honing instruments will provide obejective measures

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12
Q

Job Evaluation is Negotiation

A

An assumption of job evaluation.
The assumption instills rationality toa social/political process, establishes rules of the game and invites particiaption

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13
Q

Purpose of the Evaluation

A

First major decision of a job analyst is to establish the purpose of the evaluation. Establishing the purpose helps to ensure that the evaluation is a rational, systematic tool to achieve an equitable, work-related pay structure rather than a useless bereaucracy.

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14
Q

Job Evaluation should be tied to internal alignment because:

A

it can support work flow by intergrating pay with relative contribution. It can reduce disputes and grievances over pay differences among jobs by establishing a workable, agreed-upon structure that reduces the rold that chance, favortism, and bias may play.

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15
Q

Single Versus Multiple Plans

A

Major Job Evaluation Decision.

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16
Q

Single Plan

A

Uses the same factors to evaluate all job families across the orgnization.

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17
Q

Mutiple plans

A

Use different plans and different factors for different job families. This approach allows the plan to be tailored to what is imporant in each type of work. Many say that jobs are too varied to be accurately evaluated by a single plan.

18
Q

Job Ranking

A

Orders the job descriptions from highest to lowest based on a global definition of relative value or contribution to the organization’s success. It is the simpilest, fastest and easiest method- initially. Doesn’t tell employees and managers what it is about their jobs that is important.

19
Q

Alternation Ranking

A

Orders job desriptions alternatively at each extreme. Agreement is reached among evaluators on which jobs are the most and least valuable, then the next most and least valuable and so on until all the jobs have been ordered.

20
Q

Paired Comparison

A

Uses a matrix to compare all possible pairs of jobs. The higher ranked job is entered in the cell of the matrix. When all comparisons have been completed, the job most frequently judged “more valuable” becomes the highest ranked job and so on.

21
Q

Drawbacks to Alternation Ranking and Paried Comparison

A

The criteria on which jobs are ranked are usually so poorly defined, if they are specifed at all, that the evaluations become subjective opinions that are impossible to justify in strategic and work-related terms. Evalutor must be knowledgable about every single job under study.

22
Q

Classification System of Job Evaluation:

A

A series of classees covers the range of jobs. A Job description is compared to the class descriptions to decide which class is the best fit for that job. Each class is described in such a way that it captures suffiecient work detail, yet it is general enough to cause little difficulty in slotting a job description into the approriate class. The classes may be described further by including titles of benchmark jobs that fall into each class.

23
Q

Intra-class Comparisons

A

Jobs are compared to each other. This is done to make sure that jobs within each class are more similar to each other than to jobs in adjacent classes. Jobs within each class are considered to be equal (similar work) and will be paid equally. Jobs in different classes should be disimilar and may have different rates of pay.

24
Q

Point Plan System

A

Most commonly used approach to establish pay structures in the United States and Europe. Make explicit the criteria for evaluating jobs (compensable factors)

25
Q

Point Methods 3 Characteristics

A
  1. Compensable Factors
  2. Factor Degrees numerically scaled
  3. Weights reflecting the relative importance of each factor
26
Q

Compensable Factors are Defined:

A

on the basis of the strategic direction of the business and how the work contributes to these objectives and strategy. They are scaled to reflect the degree to which they are present in each job and weighted to reflect their overall importance to the organization. Points are assigned to each factor weight. The total points for each job determine its position in the job structure.

27
Q

Ranking Method

A

Advantage: Fast, simple, and easy to explain.
Disadvantage: Becomes cumbersome as the number of jobs increases. The basis for comparisons is not explained.

28
Q

Classificaiton Method

A

Advantage: It can group a wide range of work together in one system.
Disadvantage: Descriptions may leave too much room for manipulation.

29
Q

Point Method

A

Advantage: Compensable factors explain the basis for comparisons. Communicate what is valued.
Disadvantage: Can become bureacratic and rule-bound

30
Q

Steps in a Design of Point Plan System

A

1) Conduct Job Analysis
2) Determine Compensable Factors
3) Sclae the factors
4) Weight the factors
5) Communicate the plan
6) Apply to non-benchmark jobs

31
Q

Job Analysis

A

A representative sample of jobs (benchmark jobs) is drawn for analysis. The content serves as the basis for defining, scaling and weighting compensable factors.

32
Q

Determining Compensable Factors

A

Play a pivotal role in the point plan. Reflect how work adds value to the organization.. They flow from the work itself and the strategic direction of the business. Compensable factors are those characteristics that in the work that the organization values, that help it pursue its strategy and achieve its obejectives.

33
Q

To be Useful Compensable Factors Should Have 3 Characteristics:

A
  1. Be based on strategy and the values of the organization
  2. Be Based on the work performed
  3. Be acceptable to stakeholders affected by the resulting pay structure.
34
Q

Why Should Compensable Factors be Based on the Strategy and Values of the Organization?

A

Compensable factors need to reinforce the organization’s culture and values as well as its business direction and the nature of the work. If that direction changes, then the compensable factors also change.

35
Q

Why should compensable factors be based on the work performed?

A

EEs, manager and supervisors must be able to explain why work is paid differently or the same. Differencces in factors that are obviously based on the work itself provide that rationale, or even diminish the liklihood of challenges arising.

36
Q

Four Generic Groups that Factors Fall into:

A
  1. Skills Required
  2. Effort Required
  3. Responsibilty
  4. Working Conditions
37
Q

Hay Guide Chart

A

Used by 5,000 employers worldwide. Most widely used of exhisting plans. 3 factors are: 1. know-how, 2. problem solving 3. accountablitly

38
Q

Scaling the Factors

A

Scales reflecting the different degrees within each factor are constructed. Each degree may also be anchored by the typical skills, tasks, and behaviors taken from the benchmark jobs that illustrate each factor degree.

39
Q

Criteria for Scaling Factors

A
  1. Limit the degrees to the number necessary to distinguish among jobs.
  2. Use understandable terminology
  3. Anchor degree definitions with benchmark job titles and/or work behaviors
  4. Make it apparent how the degree applies to the job
40
Q

Weighting the factors according to importance

A

Different weights reflect differences in importance attached to each factor by the employer. Weights are often determined by an advisory committee that allocates 100% of the value among the factors.

41
Q

Apply the plan to nonbencmark jobs

A

A manual is usually written that describes the method, defines the compensable factors and provides enough information to permit users to distinguish various degrees of each factor. The purpose of the manual is to allow users who were not invloved in its development to apply the plan.