Assessment Test Flashcards
Which layer of the OSI model has the important role of providing error checking? A. Session layer B. Presentation layer C. Application layer D. Transport layer
D. A key role of the Transport layer is to provide error checking. The Transport layer also provides functions such as reliable end-to-end communications, segmentation and reassembly of larger messages, and combination of smaller messages into a single larger message. See Chapter 6 for more information.
Which of the following topologies allows for network expansion with the least amount of disruption for the current network users? A. Star B. Bus C. Ring D. Mesh
A. The star topology is the easiest to modify. A physical star topology branches each network device off a central device called a hub or a switch, making it easy to add a new workstation. See Chapter 6 for more information.
Which cable standard is used for Ethernet 10Base2 installations? A. RG-6 B. RG-8 C. RG-58AU D. RJ-45
C. 10Base2 is also known as thinnet, and it uses coaxial cable. The correct cable standard is RG-58AU. RG-6 is for cable television and satellite modems, and RG-8 is for thicknet, or 10Base5. RJ-45 is a connector for twisted pair cabling. See Chapter 6 for more information.
On which port does FTP run by default? A. 21 B. 25 C. 63 D. 89
A. FTP listens on port 21. See Chapter 7 for more information.
Which of the following protocols can be used by a client to retrieve email from a server? A. DNS B. FTP C. SMTP D. IMAP
D. The IMAP and POP3 protocols can be used to retrieve email from mail servers. See Chapter 7 for more information.
Which of the following is a security mechanism used by HTTPS to encrypt web traffic between a web client and server? A. IPSec B. SSL C. L2TP D. PPPoE
B. HTTPS connections are secured using either Secure Sockets Layer (SSL) or Transport Layer Security (TLS). See Chapter 7 for more information.
Which of the following is a company that provides direct access to the Internet for home and business computer users? A. ASP B. ISP C. DNS D. DNP
B. An Internet service provider (ISP) provides direct access to the Internet. See Chapter 8
for more information.
What is the data throughput provided by one ISDN bearer channel? A. 16Kbps B. 56Kbps C. 64Kbps D. 128Kbps
C. An ISDN B (bearer) channel provides 64Kbps data throughput. A home-based BRI
ISDN provides two B channels. See Chapter 8 for more information.
Which of the following are 4G technologies? (Choose all that apply.) A. LTE B. GSM C. CDMA D. WiMax
A, D. WiMax and LTE are the two current 4G cellular technologies. GSM and CDMA are
3G technologies. See Chapter 8 for more information.
Which LCD component is responsible for providing brightness? A. Backlight B. Inverter C. Screen D. Backdrop
A. The backlight provides light to the LCD screen. The inverter provides power to the
backlight, and the screen displays the picture. See Chapter 9 for more information.
Your laptop has 2GB of installed memory and uses shared video memory. If the video card is using 512MB, how much is left for the rest of the system? A. 2GB B. 1.5GB C. 512MB D. Cannot determine
B. If the laptop is using shared video memory, then the system memory is shared with the
video card. If the video card is using 512MB (half a gigabyte), then there is 1.5GB left for
the system. See Chapter 9 for more information.
Which of the following standards is also known as CardBus? A. PCMCIA 1.0 B. PCMCIA 2.0 C. PCMCIA 5.0 D. ExpressCard
C. PCMCIA 5.0 is also known as CardBus. See Chapter 9 for more information.
What is the function of the laser in a laser printer?
A. It heats up the toner so it adheres to the page.
B. It charges the paper so it will attract toner.
C. It creates an image of the page on the drum.
D. It cleans the drum before a page is printed.
C. The laser creates an image on the photosensitive drum that is then transferred to the paper
by the transfer corona. The fuser heats up the toner so it adheres to the page. The transfer
corona charges the page, and the eraser lamp cleans the drum before a page is printed. A
rubber blade is also used to physically remove toner from the drum. See Chapter 10 for more
information.
What is the component called that stores the material that ends up printed to the page in a laser printer? A. Toner cartridge B. Ink cartridge C. Laser module D. Laser cartridge
A. Laser printers use toner, which they melt to the page in the image of the text and graphics
being printed. A toner cartridge holds the fine toner dust until it is used in the printing process.
See Chapter 10 for more information.
The output of a dot-matrix printer is typically measured in what? A. CPM B. CPS C. PPM D. PPS
B. The output of impact printers such as dot-matrix printers is measured in characters per
second (CPS). Many bubble-jet and laser printers are measured in terms of pages per minute
(PPM). See Chapter 10 for more information.
Which of the following computer components can retain a lethal electrical charge even after the device is unplugged? (Choose all that apply.) A. Monitor B. Processor C. Power supply D. RAM
A, C. Monitors and power supplies can retain significant electrical charges even after
they’re unplugged. Don’t open the back of a monitor or the power supply unless you are
specifically trained to do so. See Chapter 11 for more information.
Roughly how much time spent communicating should be devoted to listening? A. 23 percent B. 40 percent C. 50 percent D. 80 percent
C. Roughly half the time spent communicating should be devoted to listening. See Chapter 11
for more information.
When lifting heavy equipment, what is the proper technique?
A. Get the heaviest part closest to your body and lift with your legs.
B. Get the heaviest part closest to your body and lift with your back.
C. Get the lightest part closest to your body and lift with your legs.
D. Get the lightest part closest to your body and lift with your back.
A. When lifting heavy equipment, center the weight as close to your body as possible. Then,
keep your back straight and lift with your legs. See Chapter 11 for more information.
Your laser printer has recently starting printing vertical white lines on documents it prints. What is the most likely cause of the problem?
A. The print driver is faulty.
B. The fuser is not heating properly.
C. There is toner on the transfer corona wire.
D. There is a scratch on the EP drum.
C. White streaks on printouts are most likely caused by toner on the transfer corona wire.
Vertical black lines are caused by a scratch or a groove in the EP drum. If the fuser was not
heating properly, toner would not bond to the paper and you would have smearing. Faulty
print drivers will cause garbage to print or there will be no printing at all. See Chapter 20
for more information.
You are working with a system that is assigned IP information configuration information from a central server. You wish to manually refresh the IP information on the system. Which of the following commands would you use? A. IPCONFIG /REFRESH B. IPCONFIG /ALL C. IPCONFIG /RENEW D. WINIPCFG /ALL
C. The IPCONFIG command can be used with Windows XP (and others) to see the networking
configuration values at the command line. It is one of the most commonly used
command-line utilities that can be used in troubleshooting and network configurations. To
renew IP configuration information, the IPCONFIG /renew command is used to force the
DHCP server to renew the IP information assigned to the system. See Chapter 20 for more
information.
One laser printer in your office keeps getting frequent paper jams. What is the most likely cause of the problem? A. Worn paper feed rollers B. Faulty stepper motor C. Faulty fuser assembly D. The EP drum not advancing properly
A. The most likely cause of those listed is a worn paper feed roller. Stepper motors control
the back-and-forth motion of a print head in a bubble-jet printer. If the fuser assembly were
faulty, the images would smear. See Chapter 20 for more information.
Which of the following is not considered a system component that can be found inside a computer? A. CPU B. RAM C. PCIe graphics adapter D. Motherboard
C. System components are essential for the basic functionality of a computer system. Many
of the landmarks found on the motherboard can be considered system components, even
expansion slots to a degree. What you plug into those slots, however, must be considered
peripheral to the basic operation of the system. For more information, see Chapter 1.
Which of the following is not a physical memory format used in desktop computer systems? A. DRAM B. DIMM C. SIMM D. RIMM
A. Although DRAM is a very common type of RAM essentially used in all computer systems today, it does not describe a physical memory format. SIMMs, DIMMs, and RIMMs are all technologies on which memory-module manufacturing is based. For more information, see Chapter 1.
Which of the following are components that can commonly be found on a motherboard? (Choose all that apply.) A. Slots B. Fan connectors C. Gyroscope D. Scanner E. HDD
A, B. Motherboards commonly have RAM slots and expansion slots. Older motherboards
even had CPU slots. Modern motherboards have connectors for powering cooling fans.
Gyroscopes are most commonly found in mobile devices. Scanners are external devices.
Although there might be one or more types of HDD interfaces built into the motherboard,
the HDD itself is not. For more information, see Chapter 1.