Assessment, Careers, and Business Flashcards
A test that usually focuses more on informal as opposed to formal learning experiences and is designed to measure both learning and inborn potential for the purpose of making predictions about the testtaker’s future performance; also referred to as a prognostic test and, especially with young children, a readiness test
Aptitude test
An organizationally standardized procedure for evaluation involving multiple assessment techniques
Assessment center
A presumably learned disposition to react in some characteristic manner to a particular stimulus
Attitude
A psychological syndrome of emotional exhaustion, depersonalization, and reduced personal accomplishment
Burnout
A rating, categorizing, or “pigeonholing” with respect to two or more criteria; contrast with screening, selection, and placement
Classification
A sample of respondents selected by demographic and other criteria, who have contracted with a consumer or marketing research firm to respond on a periodic basis to surveys, questionnaires, and related research instruments regarding various products, services, and/or advertising or other promotional efforts
Consumer panel
The branch of social psychology dealing primarily with the development, advertising, and marketing of products and services
Consumer psychology
In workplace settings, a procedure that entails recording employee behavior evaluated as positive or negative by a supervisor or other rater
Critical incidents technique
A variety of consumer panel in which respondents have agreed to keep diaries of their thoughts and/or behaviors
Diary panel
An adaptation of Lazarus’s multimodal clinical approach for use in qualitative research applications, designed to ensure that the research is comprehensive and systematic from a psychological perspective and guided by discussion questions based on the seven modalities (or dimensions) named in Lazarus’s model, which are summarized by the acronym BASIC ID (behavior, affect, sensation, imagery, cognition, interpersonal relations, and drugs). Cohen’s adaptation of Lazarus’s work adds an eighth dimension, sociocultural, changing the acronym to BASIC IDS
Dimensional qualitative research
A state in which the primary force driving an individual comes from external sources (such as a salary or bonus) and external constraints (such as job loss)
Extrinsic motivation
(1) In the general context of the miss rate of a test, an inaccurate prediction of classification indicating that a testtaker did not possess a trait or other attribute being measured when in reality the testtaker did; (2) in drug testing, an individual tests negative for drug use when in reality there has been drug use
False negative
(1) In the general context of the miss rate of a test, an inaccurate prediction or classification indicating that a testtaker did possess a trait or other attribute being measured when in reality the testtaker did not; (2) in drug testing, an individual tests positive for drug use when in reality there has been no drug use
False positive
Qualitative research conducted with a group of respondents who typically have been screened to qualify for participation in the research
Focus group
A procedure entailing the distribution of a predetermined number or percentage of assessees into various categories that describe performance (such as categories ranging from “unsatisfactory” to “superior”)
Forced distribution technique
A screening instrument designed to predict who will and will not be an honest employee
Integrity test
A state in which the primary force driving an individual comes from within, such as personal satisfaction with one’s work; contrast with extrinsic motivation
Intrinsic motivation
A pleasurable or positive emotional state resulting from the appraisal of one’s job or job experience
Job satisfaction
The strength of an individual’s identification with and involvement in a particular organization
Organizational commitment
The totality of socially transmitted behavior patterns characteristic of an organization or company, including the structure of the organization and the roles within it, the leadership style, the prevailing values, norms, sanctions, and support mechanisms, as well as the traditions and folklore, methods of enculturation, and characteristic ways of interacting with people and institutions outside the culture (such as customers, suppliers, competition, government agencies, and the general public)
Organizational culture
(1) In general, a work sample designed to elicit representative knowledge, skills, and values from a particular domain of study; (2) in employment settings, an instrument or procedure that requires the assessee to demonstrate certain job-related skills or abilities under conditions identical or analogous to conditions on the job
Performance task or test
The measurement and evaluation of psychological traits, states, values, interests, attitudes, worldview, acculturation, personal identity, sense of humor, cognitive and behavioral styles, and/or related individual characteristics
Personality assessment
A disposition, transfer, or assignment to a group or category that may be made on the basis of one criterion
Placement
A type of survey used to record votes, usually containing questions that can be answered with a “yes/no” or “for/against” response, typically used to gauge opinion about issues
Poll
A work sample; referred to as portfolio assessment when used as a tool in an evaluative or diagnostic process
Portfolio
Output or value yielded relative to work effort
Productivity
The controversial practice of norming on the basis of race or ethnic background
Race norming
A relatively superficial process of evaluation based on certain minimal standards, criteria, or requirements; contrast with selection, classification, and placement
Screening
A process whereby each person evaluated for a position is either accepted or rejected; contrast with screening, classification, and placement
Selection
An item format characterized by bi-polar adjectives separated by a 7-point rating scale on which respondents select one point to indicate their response
Semantic differential technique
In consumer psychology, a fixed list of questions administered to a selected sample of persons, typically to learn about consumers’ attitudes, beliefs, opinions, and/or behavior regarding targeted products, services, or advertising
Survey
Two or more people acting interdependently toward a common goal, who have each been assigned specific roles or functions
Team
