Assesing People Flashcards
What’s a definition of assessment?
The act of evaluating or estimating the nature, quality or ability of someone or something
What’s a result of a correctly undertaken assessment?
More accurate candidate selection
Improved retention rate
Limited cost of poor performance
Better defined training needs
More streamlined recruitment process
What methods of assessments can be used?
Telephone interview
One to one interview
Panel interview
Questionnaire
Video interview
Video call interview
Work based test
Role play
Presentation
Group exercise
Evidence portfolio
What is psychometric testing? What’s the difference between psychometric test and assessment
It’s a form of assessment
Psycho from mind
Metric from measurement
Test - based on questions with right and wrong answers, measures individual’s maximum performance
Assessment - usually a questionnaire format asking about levels of agreement with statements or to indicate how often they feel a certain way
What are psychometric tests and assessments used for?
To measure person’s ability or attitude
What objectives should be set for an assessment?
Describe the purpose
Establish required outcome
Identify most appropriate assessment method
Determine how to measure the assessment
What is validity and reliability of assessment and how to confirm them?
Validity tells how good the test would be
Reliability tells how trustworthy the score will be.
Validity is usually confirmed by conducting a pilot test with a group of subject experts.
Reliability is established once validity is confirmed. This is done by conducting 2 trial tests and measuring reliability coefficient. If coefficient is higher than 0.7, the assessment is considered reliable
What are the categories of recruiter interviews?
Registration - general conversation about ways of support and potential opportunities
Assignment - with specific role in mind, targeted conversation
What’s a difference between biographical and competency based interview?
Biographical interview aims at exploring candidates experience in fairly structured and chronological manner. It aims at assessing motivations, mobility, flexibility, achievements, training and education
Competency based interview aims at gathering information specifically against Jakob related criteria. It is designed to probe competencies, knowledge and skills
What is halo and horns effect?
Identified by Edward Thorndike in 1920s.
Halo effect - tendency to make a decision based on favourable preference. Occurs when interviewer is falsely positively biased by candidate’s appearance/behaviour
Horns effect - describes adverse personal bias. Occurs when interviewer is falsely negatively biased by candidate’s appearance/behaviour
What’s the boost feedback model?
Balanced
Objective
Observed
Specific
Timely
Why Carry our references and checks on candidates?
Reasonable adjustments - equality act 2010
Qualifications two references, suitable accommodation, professional body membership, training and certifications, minimum age, skill and aptitude tests, medical checks - employment agencies act 1973 and the conduct of employment agencies and employment businesses regulations
Right to work - immigration, asylum and nationality act 2006
DBS - rehabilitation of offenders act 1974
Minimum age requirements - health and safety work act 1974, working time regulations 1998, national minimum wage act 1998
What are two fundament rights disabled people have under the equality act 2010?
Not to be unjustifiably discriminated against and right to reasonable adjustments
What makes an adjustment reasonable?
An adjustment is a physical change or change in a way something is done in response to someone’s individual needs.
An adjustment is reasonable if:
It is practical to make
There are resources to fund it
It is effective in overcoming or reducing the disadvantages
Doesn’t have an adverse impact on health and safety of others
Give examples of reasonable adjustments
Modifying assessment procedures
Meeting at a different location/more accessible premises
Flexibility in interview timings
Modifying procedures, forms or equipment
Providing an interpreter
Adapting physical arrangements of environment
