Asking Effective Questions Flashcards
Structured Thinking
- Recognising the current problem or situation
- Organising available information
- Revealing gaps and opportunities
- Identifying the options.
S.M.A.R.T
1.Specific questions.
2. Measurable questions.
3. Action-oriented questions.
4. Relevant questions.
5. Time-bound questions.
Fairness
Fairness means not creating or reinforcing bias.
Questions To Avoid
- Leading questions.
- Close-ended questions.
- Vague questions.
Quantitative Data
Specific and objective measures of numerical facts. [The what? How many? And how often? ]
Qualitative Data
Subjective or explanatory measures of qualities and characteristics. [Things that can’t be measured numerically. Great for helping us answer Why? questions.]
Metric Goal
This is a metric goal set by the company and measured using metrics.
Metric Formula
Metrics can be combined into formulas that you plug your numerical data into.
Return On Investment [ROI]
ROI = net profit over a period of time and the cost of investment.
Mathematical Thinking
Mathematical Thinking means looking at a problem and logically breaking it down step-by-step, so you can see the relationship of patterns in your data.
Metric
Single, quantifiable type of data that can be used for measurements.
Pivot Table
A data summarisation tool that is used in data processing. Pivot tables are used to summarise, sort, reorganise, group, count, total or average data stored in a database.
Report
Static collection of data given to stakeholders periodically.
Dashboard
Monitors live, incoming data.
Small Data
Datasets concerned with specific metrics over a SHORT, well defined period of time. Small Data is good for small day to day decisions. Spreadsheets can be used to organise and analyse small datasets.