Approach To Staffing Flashcards
Business add employees because
A job needs to be done- task, processes and skills are needed
This needs to be done as smoothly as possible as
- continuity of the business has to be ensured
- quality of product/ customer satisfaction is met
Ways to approach employees: Cost
Cost - cost effective - decision making is quicker and focused on senior manager But - higher absenteeism - staff turnover - little adaptability - less successful recruitment
Ways to approach employees: Tool
Tool - decision making is quicker But - staff turnover - little adaptability
Ways to approach staff: asset
Asset - attract staff - motivates staff - better customer services - innovation, creativity, adaptability But - higher costs - competitive advantage threatened
Flexible working arrangements
Where there are a variety of options offered to employees in terms of working time, working location and working patterns etc
Outsourcing
Choosing to get other people or businesses to carry out tasks that were originally carried out by people employed by the business
Leaving staff: dismissal
- firms argues a contract breach due to Incompetence (gross) Lack of performance Unacceptable behaviour - decision can be legally challenged by employee
Leaving staff: redundancy
- firm no longer need the task/job to be completed
Closure, relocation
Restructuring/ rationalisation - firm and employee negotiate/ consult the terms or departure
How can employees approach the business? Individually
Individually
- one to one approach
- own interest only managed
- decisions/ negotiations are made between the employee and manager on pay, working hours, benefits
How can employees approach the business? Collectively
- group approach
- general interest of a group of employees is managed
- the employee has to be part of the group-
- decisions/ negotiations are made between a representative of the employees group and managers of business
What is trade union?
An organisation whose membership consists of workers and union leaders, United to protect and promote their common interests
Key objectives of trade union
Securing jobs, maximising pay
Ensuring safe/ better working conditions
Fair treatment (regulate relations, settle grievances, dismissal challenges)
What is working council?
Group of elected employees representing a work force in regular discussions with their employees
Restrictions: working council
Only for a business with >50 employees (UK)
Mandatory for business with 1, 000 employees (EU)
Key objectives: working council
Discuss pay and working conditions
Discuss workforce plans (e.g recruiting, training)
Discuss planned changes to business activities
Discuss compliance with legislation
