Apple_Common_Problems

Question 1

iPhone: Running Out`of Disk

Answer 1

Remedy?

Clone to larger computer

Question 2

iPhone: WiFi not connecting?

Answer 2

Turn it off. Restart phone

Question 3

iPhone: Cell signal down?

Answer 3

Is it down.com?

Question 4

iPhone: Hard reset iPhone 8?

Answer 4

Press Press the volume up button. Then, press the volume down button. Now, hold down the side button until you see the Apple logo on the screen

Question 5

iPhone: Hard reset iPhone 7/7 Plus?

Answer 5

Press and hold the side button and the volume down button at once for a few seconds until the Apple logo shows up.

Question 6

iPhone: Hard Reset iPhone 6s or earlier?

Answer 6

Hold down the home button and power button simultaneously for a few seconds until the Apple logo appears.

Question 7

iPhone: iPhone App Freezing/Crashing Randomly?

Answer 7

Check if apps are Updated!
OR
Update iOS

Question 8

iPhone Data Lost?

Answer 8

If you have an iCloud backup, the solution will be easy. Just sync your device to iCloud-iPhone.

Question 9

iPhone: Rapid Battery Drain?

Answer 9

Turn off the unwanted apps that are no longer needed

Question 10

iPhone: Water Damage?

Answer 10

DON’T turn it on right away!

Question 11

iPhone: The Touchscreen Is Not Working?

Answer 11

Charge for an hour.

Question 12

iPhone: Bluetooth Issues?

Answer 12

Go to > Settings > General > Reset all options and settings

Question 13

Mac: Startup Issues?

Answer 13

Boot into Safe Mode:

Start Mac then hold Shift Key

Question 14

Mac: Blue screen at Startup?

Answer 14

Apps starting up (on startup) may be incompatible with MacOS

Question 15

Mac: Startup apps?

Answer 15

System Preferences > Users & Groups > User > Login Items

Question 16

Mac: Hanging app?

Answer 16

Force Quit
Command-Option-Escape
(Shift key - to select more than one)

Question 17

Mac: Spinning Beach Ball - too much?

Answer 17

Open ‘Activity Monitor’

Highlight offender > X > Force Quit

Question 18

Mac: No internet Connection?

Answer 18

Forget Network, then Reconnect!

Question 19

Apple: Doing anything potentially dangerous?

Answer 19

BACK UP DATA!!!

Question 20

Mac: Persistent Beachball?

Answer 20

‘cmd+’ cancels the current process

Question 21

Mac: Overwrite file - empty Trash

Answer 21

You need a Back Up - External HDD - to trickle back up

Question 22

Mac: RAM Full?

Answer 22

MacOS will use a hidden temporary file - on Hard Disk

Question 23

Mac: Safari slow?

Answer 23

Reset it!

Choose ‘Reset Safari’

Question 24

Mac: Wrong Default app being opened?

Answer 24

‘Cmd+I’ (eye)

Question 25

Mac: Won’t Start?

Answer 25

Blown fuse in charger?
Didn't help? - POST (power-on self-test)
1/2/3 beeps - RAM
4/5 beeps - System ROM
'SOS' beeps - Serious problem!

Question 26

Mac: Kernel Panic?

Answer 26

Restart should help!
if NOT
Bad RAM
Bad USBs
Bad system file

Question 27

Mac: Kernel Panic 2?

Answer 27

Restart holding ‘x’ > System Preferences > Startup Disk > ensure correct disk is selected

Question 28

Mac: All apps have?

Answer 28

Its own preference file

that are read/written to

Question 29

Mac: Crashed app?

Answer 29

MacOS offers to reset the apps preferences

Question 30

Mac: Location of .plist

Answer 30

/Library/Preferences

files for each app

Question 31

Mac: plist Rebuild?

Answer 31

• Move all .plist(s) for app to saved Folder
• Reopen app
• Forces app to rebuild preferences

Question 32

Mac: Cannot eject disk?

Answer 32

Press and hold power button
Still no?
Launch Terminal!
type ‘drutil tray open’ Return

Question 33

Mac: Drive getting full?

Answer 33

Some apps like Photoshop, fail

Question 34

Mac: Forgotten passwords?

Answer 34

OS X DVD

press and hold C

Question 35

Mac: Audio I/O broken?

Answer 35

Sound pane of System Preferences

If NO blue lights light up, your microphone isn’t working