Apple

Question 1

Quarterly Revenue: 2011-2012

Answer 1

Q1/11:Q2/11:Q3/11:Q4/11:Q1/12: $15.6MQ2/12: $15.3M Q3/12: $22.9MQ4/12: $23.7M

Question 2

CIO’s TCO Article (4/1/13): Cheaper in 5 of 6 categories (260 IT desks of major, multiplatform companies)

Answer 2

Troubleshooting, help desk calls, system config, user training, supporting infrastructure (servers, network, printer)