Appendix A

Question 1

What is the difference between data and information?

Answer 1

1. Data - raw, unanalyzed and organized facts

2. Information - the processed and organized data used for managerial decision making

Question 2

What are the 5 different types of information?

Answer 2

1. Business Process Information
2. Physical World Observations
3. Biological Data
4. Public Data
5. Data that Indicate Personal Preference

Question 3

What 4 characteristics does management information depend on?

Answer 3

1. Quality
2. Completeness
3. Timeliness
4. Relevance

Question 4

What is a Virtual Private Network (VPN)?

Answer 4

A private data network that creates secure connections, or “tunnels” over regular internet lines

Question 5

What are portals?

Answer 5

Serve as entry points to a variety of resources, such as e-mail, financial records, schedules and employment and benefit files

Question 6

What are two ways to manage risk?

Answer 6

1. Protecting yourself through legal contract

2. Being properly insured