App Value Props Flashcards
Study the value props for each of our apps for booth conversations.
File Slayer
AI-powered app that automatically cleans file clutter on cases like social media icons created from email signatures, so that agents can find files faster.
Case Flags
Helps service agents decide what case to work on next using color-coded flags to prioritize their caseloads.
Case Merge Premium
Helps support teams eliminate redundant work by automatically merging duplicate cases.
Email to Case Premium
Helps service leaders improve support efficiency by reducing the number of clicks, screens, and tasks involved with processing cases. It’s like giving a virtual assistant to every agent.
Simple Survey
Helps service leaders get actionable feedback from customers by sending surveys customers actually want to take.
Case Split
Enables service agents to separate unrelated issues into their own cases, which makes communication threads easier to follow and improves case resolution time.
