App Builder SP21 Set 3

Question 1

At Universal Containers, the VP of Service has requested a visual indicator flag on each case, based on the case priority. High-priority cases should be flagged red, medium-priority should be flagged yellow, and low-priority cases should be flagged green.

Which two formulas will accomplish this requirement?

Choose 2 answers

A. IF(ISPICKVAL(Priority, “Low”), “img/samples/flag_green.gif”, IF(ISPICKVAL(Priority, “Medium”), “/img/samples/flag_yellow.gif”, IF(ISPICKVAL(Priority, “High”), “img/samples/flag_red.gif”, “/s.gif”)))

B. CASE( Priority, “Low”, “/img/samples/flag_green.gif”, “Medium”, “/img/samples/flag_yellow.gif”, “High”, “img/samples/flag_red.gif”, “/s.gif”)

C. IMAGE(CASE( Priority, “Low”, “/img/samples/flag_green.gif”, “Medium”, “/img/samples/flag_yellow.gif”, “High”, “/img/samples/flag_red.gif”, “/s.gif”), “Priority Flag”)

D. IMAGE( IF(ISPICKVAL(Priority, “Low”), “/img/samples/flag_green.gif”, IF(ISPICKVAL(Priority, “Medium”), “/img/samples/flag_yellow.gif”, IF(ISPICKVAL(Priority, “High”), “/img/samples/flag_red.gif”, “/s.gif”))), “Priority Flag”)

Answer 1

C. IMAGE(CASE( Priority, “Low”, “/img/samples/flag_green.gif”, “Medium”, “/img/samples/flag_yellow.gif”, “High”, “/img/samples/flag_red.gif”, “/s.gif”), “Priority Flag”)

D. IMAGE( IF(ISPICKVAL(Priority, “Low”), “/img/samples/flag_green.gif”, IF(ISPICKVAL(Priority, “Medium”), “/img/samples/flag_yellow.gif”, IF(ISPICKVAL(Priority, “High”), “/img/samples/flag_red.gif”, “/s.gif”))), “Priority Flag”)

Question 2

Universal Containers has a requirement that an Opportunity should have a field showing the value of its associated account’s billing state. This value should NOT change after the Opportunity has been created.

What is the recommended solution to configure this automation behaviour?

A. Roll-up summary field

B. Apex

C. Workflow

D. Formula field

Answer 2

C. Workflow

Question 3

Universal Containers generates leads from three different sources: web, trade shows, and partners. Some of the information collected is applicable to all sources, there is also information that is unique to each type of lead.

What should an app builder configure to meet these requirements?

A. Create three lead record types each with its own page layout containing the relevant fields.

B. Create three sections on the lead layout and instruct users to collapse the non-relevant fields.

C. Create custom page layouts for each type of lead only containing the relevant fields.

D. Create a partner community and a record type for web and trade show leads.

Answer 3

A. Create three lead record types each with its own page layout containing the relevant fields.

Question 4

What are two reasons to create an unmanaged package?

Choose 2 answers

A. Distributing upgradeable components to other Salesforce orgs

B. Deploying from a Developer Edition environment

C. Publishing an application for sale on the AppExchange

D. Distributing open-source projects on the AppExchange

Answer 4

A. Distributing upgradeable components to other Salesforce orgs

D. Distributing open-source projects on the AppExchange

Question 5

Universal Containers wants to test code against a subset of production data that is under 5 GB. Additionally, Universal Containers wants to refresh this sandbox every weekend.

Which type of sandbox should be used to accomplish this?

A. Full

B. Developer Pro

C. Partial Copy

D. Developer

Answer 5

C. Partial Copy

• Developer Sandbox

200 Mb Data Size

Refresh Daily

Generally used for Dev

• Developer Pro Sandbox

1 Gb Data Size

Refresh Daily

Generally used for Integration Testing

• Partial Copy Sandbox

5 Gb Size

Refresh in 5 Days

Generally used for End to End Testing

• Full Copy Sandbox

Size Same as Production

Refresh in 28 Days

Generally used for UAT Testing

Question 6

Universal Containers has a customer base where many customers have the same or similar company names.

Which functionality should be configured to improve an end user’s search experience?

Choose 2 answers

A. Update the account search layouts search results columns displayed.

B. Update the account search layouts search filter fields.

C. Update the account search layouts list view filter settings.

D. Update the account search layouts accounts tab columns displayed.

Answer 6

A. Update the account search layouts search results columns displayed.

D. Update the account search layouts accounts tab columns displayed.

Question 7

Managers at Universal Containers want a quick way to create additional accounts to form a hierarchy from a parent account record. They want to auto-populate five fields based on the parent to make it easier for users to create the child accounts quickly.

What should the app builder recommend?

A. Custom Button on Account

B. Custom Link on Account

C. Custom Action on Account

D. Custom Global Quick Action

Answer 7

C. Custom Action on Account

Question 8

When an Opportunity close date is delayed by more than 60 days, the manager and the VP of Sales must approve the change.

Which two solutions will meet the requirement?

Choose 2 answers

A. Build an approval process that requires unanimous approval from the manager and VP of Sales.

B. Create a Process Builder flow that submits the record for an approval process.

C. Create a workflow rule that checks for close date less than 60 days and add an email alert.

D. Build a validation rule that does NOT allow a user to save the Opportunity record.

Answer 8

A. Build an approval process that requires unanimous approval from the manager and VP of Sales.

B. Create a Process Builder flow that submits the record for an approval process.

Question 9

When configuring a record type, an app builder can configure the available value of a picklist field for the page layout.

Which two Opportunity standard fields are available to be configured directly in the Opportunity record type?

Choose 2 answers

A. Type

B. Forecast category

C. Stage

D. Lead source

Answer 9

A. Type

D. Lead source

Question 10

The VP of Sales wants a Chatter post to the all-sales private group when an Opportunity goes to the closed won stage.

What two tools should the app builder use to automate this process?

Choose 2 answers

A. Big Deal Alert

B. Workflow

C. Process Builder

D. Flow

Answer 10

C. Process Builder

D. Flow

Question 11

How should an app builder configure access to a contact’s Twitter profile for Salesforce mobile app users?

A. Add an AppExchange Lightning Component to the mobile app.

B. Add a formula field to the Contact page layout.

C. Add the Twitter component to mobile view Lightning pages.

D. Add a Twitter Quick Action to the mobile navigation.

Answer 11

C. Add the Twitter component to mobile view Lightning pages.

Question 12

An app builder at Universal Containers wants to prevent users from creating new records on an Account related list by overriding standard buttons.

Which two aspects should the app builder consider before overriding standard buttons?

Choose 2 answers

A. Standard buttons can be overridden, relocated on the detail page, and relabeled.

B. Standard buttons can be overridden with a Visualforce page.

C. Standard buttons that are NOT available for overrides can still be hidden on page layouts.

D. Standard buttons can be changed on lookup dialogs, list views, and search layouts.

Answer 12

B. Standard buttons can be overridden with a Visualforce page.

C. Standard buttons that are NOT available for overrides can still be hidden on page layouts.

Question 13

Universal Containers has Public Read/Write as the Account Org Wide Default (OWD) setting. Visitors to the Universal Containers’ Customer Community report that they can see all of Universal Containers’ account records.

How should an app builder configure Account sharing so that Community users only see their own Account?

A. Create an Account record type for External Accounts.

B. Define a Permission Set External Accounts.

C. Set the Account External OWD to Private.

D. Define an Owner-based Sharing Rule for External Accounts.

Answer 13

C. Set the Account External OWD to Private.

Question 14

A customer service representative at Cloud Kicks wants to be able to collect information from customers using a series of question prompts. Once the questions are completed, an email should be sent to the customer with a feedback form.

What should be used to accomplish this?

A. Process Builder

B. Lightning Flow

C. Apex Trigger

D. Einstein Next Best Action

Answer 14

B. Lightning Flow

Question 15

Which two features should an app builder use to extend record access beyond the organization-wide defaults?

Choose 2 answers

A. Owner-based sharing rules.

B. Dynamic role hierarchy.

C. Public or private groups.

D. Criteria-based sharing rules.

Answer 15

A. Owner-based sharing rules.

D. Criteria-based sharing rules.

Question 16

An app builder wants to show Groups as the last navigation menu item in the Salesforce Mobile App. However, the app builder is unable to select Groups as one of the items on the drop-down menu.

What could cause this?

A. Groups CANNOT be the last item in the navigation menu.

B. Groups is NOT included in the selected list for the navigation menu.

C. Groups is included in the Smart Search items but NOT on the navigation menu.

D. Groups is showing up in the recent section and NOT in the navigation menu.

Answer 16

B. Groups is NOT included in the selected list for the navigation menu.

Question 17

Universal Containers allows all employees to submit reviews for leadership using a custom object. These reviews should only be visible to the HR department and the employee who submitted the review.

Which three steps should an app builder take to properly control access to review records?

Choose 3 answers

A. Disable Grant Access Using Hierarchies.

B. Remove review read permission from non-HR Department user Profiles.

C. Create a criteria-based Sharing Rule for the HR Department.

D. Add a Master-Detail (User) field on the Review object.

E. Set Org Wide Default to Private.

Answer 17

A. Disable Grant Access Using Hierarchies.

C. Create a criteria-based Sharing Rule for the HR Department.

E. Set Org Wide Default to Private.

Question 18

Service Agents are required to confirm a user’s identity before providing support information over the phone.

What feature can an app builder use to help agents meet this requirement?

A. Include Surveys as a Case related list.

B. Guided Action Flows on the record page.

C. Add Path to the top of the Case layout.

D. Case Validation Rules.

Answer 18

B. Guided Action Flows on the record page.

Question 19

Universal Containers has a custom picklist called Support Level on the Account object. They would like to show the real-time value of Support Level on all case records.

How can an app builder implement this requirement?

A. Create a roll-up summary field using Support Level on the Account object.

B. Create a formula field on the Account object using the ISPICKVAL function.

C. Create a formula field on the Case object using the TEXT function.

D. Create a Process Builder and use a field update on the Case object

Answer 19

C. Create a formula field on the Case object using the TEXT function.

Question 20

Universal Containers manages internal projects by department using a custom object called Projects. Only employees in the project’s respective department should have view access to all of the department’s project records. If an employee changes job role and moves to another department, the employee should no longer have access to the projects within their former department.

Which two options will meet these requirements assuming the organization-wide default for Projects is set to private?

Choose 2 answers

A. Create a criteria-based sharing rule using the Project’s department that grants access to users by roles.

B. Create a criteria-based sharing rule using the Project’s department that grants access to users by public groups.

C. Create a criteria-based sharing rule using the Project’s department that grants access to users by permission sets.

D. Create a criteria-based sharing rule using the Project’s department that grants access to users by profiles.

Answer 20

A. Create a criteria-based sharing rule using the Project’s department that grants access to users by roles.

B. Create a criteria-based sharing rule using the Project’s department that grants access to users by public groups.

Question 21

Universal Containers implemented an application process that uses custom objects Internships and Applications. The organization-wide default for Internships has been set to private and is the master in the master-detail relationship with Applications. The VP of HR wants to allow edit access to Applications to recruiters.

How should an app builder configure the proper access?

A. Set the organization-wide default on the Applications object to Read/Write.

B. Create a sharing rule that grants the users Read/Write access to the Application records.

C. Create a queue for the web applications and assign access to the users who will be editing the records.

D. Add a sharing rule that grants the users Read/Write access to the Internship records.

Answer 21

D. Add a sharing rule that grants the users Read/Write access to the Internship records.

Question 22

Universal Containers has implemented multi-currency. There are several products that Universal Containers sells exclusively in Europe and the UK. Opportunities for these products need to be written in euros (EUR) or British pounds (GBP).

Which solution should an app builder recommend?

A. Create a new page layout for these products that shows only the EUR and GBP currencies in the Opportunity Currency Picklist.

B. Create a new sales process that includes only the EUR and GBP currencies for these products.

C. Create a new record type for these products and include only the EUR and GBP currencies from the Opportunity Currency Picklist.

D. Create a new validation rule that allows only EUR and GBP to be selected from all active currencies when an opportunity is created for these products.

Answer 22

D. Create a new validation rule that allows only EUR and GBP to be selected from all active currencies when an opportunity is created for these products.

¿C. Create a new record type for these products and include only the EUR and GBP currencies from the Opportunity Currency Picklist.?

Question 23

An app builder has created a custom Lightning App and wants to make it available to the internal users at Universal Containers.

Which two steps are necessary to accomplish this task?

Choose 2 answers

A. Create a Visualforce page.

B. Upload the app to Static Resources.

C. Build a Custom Tab for the app.

D. Create a subdomain using My Domain.

Answer 23

C. Build a Custom Tab for the app.

D. Create a subdomain using My Domain.

Question 24

Which three capabilities should an app builder consider about Master-Detail relationships?

Choose 3 answers

A. Master-Detail relationships can convert to a lookup relationship if no roll-up summary fields exist on the master object.

B. Standard objects can be on the detail side of a custom object in a Master-Detail relationship.

C. Master-Detail relationships CANNOT be converted to a lookup relationship.

D. Deleting a master record in a Master-Detail relationship deletes all related detail records.

E. A Master-Detail relationships CANNOT be created if the custom object on the detail side already contains data.

Answer 24

A. Master-Detail relationships can convert to a lookup relationship if no roll-up summary fields exist on the master object.

D. Deleting a master record in a Master-Detail relationship deletes all related detail records.

E. A Master-Detail relationships CANNOT be created if the custom object on the detail side already contains data.

Question 25

Universal Containers (UC) wants to delete data in several fields for 5,000 Lead records. UC exported the selected record IDs and fields that need to have data deleted in a CSV file.

Which two steps should an app builder suggest to meet these requirements?

Choose 2 answers

A. Select the correct record type.

B. Use Data Loader to update leads using the CSV file.

C. Use Import Wizard to update leads using the CSV file.

D. Select Insert Null Values in Settings.

Answer 25

B. Use Data Loader to update leads using the CSV file.

D. Select Insert Null Values in Settings.

Question 26

A new field has been added to the Applicant object. A recruiter ran the Position with or without Applicants report and noticed that the new field was missing as an option to add as a column.

How should an app builder troubleshoot this issue?

A. Adjust the field level security to include in the record type.

B. Add the field to the custom report type field layout.

C. Update the profile with the Manage Public Reports permission.

D. Check “Allow Reports” for the position and applicant objects.

Answer 26

B. Add the field to the custom report type field layout.

Question 27

Universal Containers has two types of applicants, hourly and salary. There are separate record types for each. While all members of the human resource department need to be able to view all applicant records, only the hiring manager and VP of HR should be able to create salary applicant records.

What should the app builder recommend to meet this requirement?

A. Create a permission set containing the salary record type and assign it to the appropriate users.

B. Remove “create” permission for the salary applicant object for everyone except the manager and VP.

C. Configure the hourly record type as the default and instruct non-management users to accept the default record type.

D. Update the org-wide default to private and create a sharing rule for the role of recruiting manager.

Answer 27

B. Remove “create” permission for the salary applicant object for everyone except the manager and VP.

Question 28

Representatives at Cloud Kicks use Salesforce to record information for new Leads. When new prospects are added, an outbound message is sent to the data warehouse with the Lead’s information.

Which automation tool should an app builder use to meet this requirement?

A. Use Lightning Flow to send an outbound message.

B. Create a process using Process Builder to send an outbound message.

C. Create a workflow rule with an outbound message as the action.

D. Design an approval process that sends an outbound message.

Answer 28

C. Create a workflow rule with an outbound message as the action.

Question 29

Universal Containers wants sales reps to get permission from their managers before deleting Opportunities.

What should be used to meet these requirements?

A. Two-step Approval Process

B. Approval Process with Time-Dependent Workflow action

C. Process Builder with Submit for Approval action

D. Approval process with Apex Trigger

Answer 29

D. Approval process with Apex Trigger

Question 30

Sales Managers at Universal Containers would like to standardize what information Sales Reps want recommendations, sales strategies and to know what key fields need to be completed at each step of the sales process on the opportunity record.

What feature should an app builder use to provide this functionality?

A. Global Action

B. Chatter Feed

C. Workflow

D. Path

Answer 30

D. Path

Question 31

Which two options should an app builder consider when configuring field update actions from workflow rules and approval processes?

Choose 2 answers

A. Field updates to records based on workflow rules and approval processes do NOT trigger Validation Rules.

B. Field updates are NOT available on currency fields if the organization uses multi-currency.

C. Field updates are tracked in the History related list of a record regardless of whether or NOT history tracking is set for those fields.

D. Field updates with Re-evaluate Workflow Rules selected can cause a recursive loop if the updated field is included in a workflow.

Answer 31

A. Field updates to records based on workflow rules and approval processes do NOT trigger Validation Rules.

D. Field updates with Re-evaluate Workflow Rules selected can cause a recursive loop if the updated field is included in a workflow.

Question 32

Universal Containers (UC) uses a custom object to track expense reports. UC wants to automatically post updates on a record’s feed whenever an expense report has been approved.

Which social feature should be used to accomplish this?

A. Approval process

B. Feed tracking

C. Auto-response rule

D. Feed Quick Action

Answer 32

B. Feed tracking

Question 33

Universal Containers wants to understand return on investment for the latest advertising buy. They currently use a private security model for all objects.

What should an app builder recommend?

A. Run an opportunities pipeline report

B. Configure Campaign Hierarchies and Campaign statistics

C. Change to a public security model

D. Utilize Account Hierarchies and Roll-Up Summary fields

Answer 33

B. Configure Campaign Hierarchies and Campaign statistics

Question 34

Which three Salesforce functionalities are ignored when processing field updates in workflow rules and approval processes?

Choose 3 answers

A. Decimal places and character limits

B. Record type picklist value assignments

C. Validation Rules

D. Multiple currencies

E. Field-level security

Answer 34

B. Record type picklist value assignments

C. Validation Rules

E. Field-level security

Question 35

Which two relationship types should be defined with external objects?

Choose 2 answers

A. Cross-Organization Lookup

B. External Lookup

C. External Master-Detail

D. Indirect Lookup

Answer 35

B. External Lookup

D. Indirect Lookup

Question 36

Sales Managers want to be automatically notified any time there is a change to an Opportunity Close Date and want these changes to be tracked on the Opportunity.

Which two configurations should an app builder recommend?

Choose 2 answers

A. Activate Historical Trending for Opportunities.

B. Create an Opportunity outbound message.

C. Enable Feed Tracking on Opportunities.

D. Use Process Builder on Opportunities and a Chatter post action.

Answer 36

C. Enable Feed Tracking on Opportunities.

D. Use Process Builder on Opportunities and a Chatter post action.

Question 37

What are two capabilities of Schema Builder?

Choose 2 answers

A. Creating a new record type

B. Editing custom settings

C. Showing selected objects on a page

D. Viewing page layouts in a new window

Answer 37

C. Showing selected objects on a page

D. Viewing page layouts in a new window

Question 38

Universal Containers is setting up Salesforce for the first time. Management wants the sales and marketing teams to have different navigation menus in the Salesforce Mobile App.

Which option is available to an app builder to satisfy this requirement?

A. Create mobile navigation menus for both the sales and marketing profiles.

B. Create public groups for sales and marketing and create mobile navigation menus for each group.

C. Create roles for sales and marketing and assign a custom homepage layout for each role.

D. Create sales and marketing profiles and ensure read access to different objects.

Answer 38

D. Create sales and marketing profiles and ensure read access to different objects.

Question 39

After Universal Containers converts qualified Leads, Sales Reps need to be able to report on converted leads.

How should an app builder support for this requirement?

A. Ensure the representative has read access to the original lead records.

B. Enable Preserve Lead Status in the lead conversion settings.

C. Create a custom report type with Converted Leads as the primary object.

D. Assign the representative View and Edit Converted Leads permission.

Answer 39

C. Create a custom report type with Converted Leads as the primary object.

Question 40

Which two features should be used to allow users to access Flow?

Choose 2 answers

A. Quick Action

B. Flow Launcher

C. Invoked by a Process

D. Custom Button

Answer 40

A. Quick Action

D. Custom Button

Question 41

Universal Containers (UC) wants to deliver purchased containers to remote construction sites. These locations are missing a traditional street address. In these cases, the customer will supply UC with the coordinates to the location.

What type of field should the app builder use to capture this information?

A. External Lookup

B. Number

C. Geolocation

D. Text

Answer 41

C. Geolocation

Question 42

An app builder needs to change the data types of a custom field. The app builder is NOT allowed to delete and recreate any of the fields or modify any Apex code.

Which data type change will require the app builder to perform additional steps in order to retain existing functionality?

A. Changing the data type of a field used as an External ID from number to text.

B. Changing the data type of a field used in an Apex class from number to text.

C. Changing the data type of a field used in a report from text to an encrypted field.

D. Changing the data type of a field used in lead conversion from number to text.

Answer 42

A. Changing the data type of a field used as an External ID from number to text.

If you change the data type of a custom field that is set as an external ID, choosing a data type other than text, number, or email causes the field to no longer act as an external ID.

The option to change the data type of a custom field is not available for all data types. For example, existing custom fields cannot be converted into encrypted fields nor can encrypted fields be converted into another data type.

You can’t change the data type of any custom field that is mapped for lead conversion.

You cannot change the data type of a custom field referenced by other items in Setup, like Visualforce pages, Apex code, processes, or flows.

Question 43

At Universal Containers, each admin and developer use a separate developer pro sandbox. Configuration and code are then migrated to a partial data sandbox for combination and initial testing. Once approved the configuration and code are then migrated to a full sandbox for final load and regression testing before going to production.

When should the full sandbox be refreshed?

A. After a new user is added to production.

B. After each major release to production.

C. After each push from the partial data sandbox.

D. After user acceptance testing is complete.

Answer 43

B. After each major release to production.

Question 44

Universal Containers has deployed custom tabs to Production via change sets, without including the profile settings or permission sets.

What is the setting for the visibility of custom tabs?

A. Custom tabs are hidden for all users.

B. Custom tabs are default off for all users.

C. Custom tabs are default on for all users.

D. Custom tabs are NOT deployed.

Answer 44

A. Custom tabs are hidden for all users.

Question 45

Which two standard Lightning page components are available in the Lightning App Builder?

Choose 2 answers

A. Path

B. Highlights Panel

C. Accordion

D. Quick Text

Answer 45

B. Highlights Panel

C. Accordion

https://help.salesforce.com/s/articleView?id=sf.lightning_page_components.htm&type=5

Question 46

Users at Cloud Kicks provided feedback that the time card custom page layout has too many fields on it, and some fields are only needed if other fields are entered.

What should an app builder configure to help with this issue?

A. Dependent picklists

B. Separate page layouts

C. Lightning web components

D. Dynamic forms

Answer 46

D. Dynamic forms

Question 47

At Universal Containers, all US Sales Reps should be able to view the US Team Dashboard. However, only the US Sales Directors should be able to see the data in the component and view its source report.

How can an app builder ensure the proper access is granted?

A. Share the dashboard with the Public Group US Sales Reps and share the dashboard source reports folder with the US Sales Director profile.

B. Make the dashboard dynamic and give US Sales Reps the View My Team’s Dashboard permission.

C. Make the US Sales Director the running user and share the dashboard folder with the role US Sales Rep.

D. Share the dashboard folder with roles and subordinates of the US Sales Director and share the report folder with the role of US Sales Director.

Answer 47

D. Share the dashboard folder with roles and subordinates of the US Sales Director and share the report folder with the role of US Sales Director.

Question 48

Universal Containers wants to display the real-time stock price for each Account on the Account record page.

How should an app builder implement this request?

A. Create a Lightning Web Component.

B. Add a Dynamic Report to the page layout.

C. Build a Visual Flow that uses API calls.

D. Install a solution from the AppExchange.

Answer 48

D. Install a solution from the AppExchange.

Question 49

Which two options are features of a full sandbox when it is created?

Choose 2 answers

A. Usernames will be modified uniquely for that sandbox.

B. Users’ email addresses will NOT be modified.

C. Default email deliverability is set to system email only.

D. Chatter data will be copied to the sandbox by default.

Answer 49

A. Usernames will be modified uniquely for that sandbox.

C. Default email deliverability is set to system email only.

Question 50

Universal Containers uses a custom object called Projects. When managers assign projects they set a custom field on the Project record called Estimated Hours. Once set, users should be able to decrease but not increase the value.

How can an app builder meet this requirement?

A. Create a process builder to update the record type.

B. Create a formula field that uses the PREVGROUPVAL function.

C. Create a formula default value for the custom field.

D. Create a validation rule that uses the PRIORVALUE function.

Answer 50

D. Create a validation rule that uses the PRIORVALUE function.

Question 51

Universal Containers require different fields to be filled out at each stage of the Opportunity sales process.

What configuration steps can an app builder use to meet this requirement?

A. Define record types and page layouts for each stage.

B. Create a Process Builder to prompt the User for field information.

C. Set page layout required fields based on the current stage.

D. Add the Path component to the Lightning record page.

Answer 51

A. Define record types and page layouts for each stage.

Path is not a component. Salesforce Path is a visualization tool, used on objects, to help guide users along a Path to a final destination.

Question 52

Which two capabilities should an app builder consider when using an external ID field?

Choose 2 answers

A. The field can be unique based on case-sensitive or case-insensitive values.

B. The field can be used to contain unique record identifiers from a system outside of Salesforce.

C. The field must contain at least one number and at least one letter.

D. The field must be unique since duplicates are NOT allowed within Salesforce.

Answer 52

A. The field can be unique based on case-sensitive or case-insensitive values.

B. The field can be used to contain unique record identifiers from a system outside of Salesforce.

Question 53

Universal Containers conducts evaluations of its sales reps using a custom object consisting of numerical scores and executive comments. The company wants to ensure that only the sales reps, their managers, and their manager’s executives can view the rep’s evaluation record, but also prevent the reps from being able to view the executive comment fields on their review.

How should these requirements be met?

A. Use a private sharing model granting record access using custom settings; manage field access with page layouts and field-level security.

B. Use a private sharing model granting record access using custom settings; manage field access with record types and page layouts.

C. Use a private sharing model granting record access using hierarchy; manage field access with field-level security.

D. Use a private sharing model granting record access using hierarchy; manage field access with record types and field-level security.

Answer 53

C. Use a private sharing model granting record access using hierarchy; manage field access with field-level security.

Question 54

Universal Containers wants to track installation information once a container has been purchased on a custom object. Sales reps should have visibility of all the installations associated with their opportunities.

What kind of relationship should this new object have to the Opportunity?

A. Lookup

B. Master-Detail

C. Hierarchical

D. Many to Many

Answer 54

B. Master-Detail

Question 55

An app builder has been asked to integrate Salesforce with an external web service. The web service must be notified every time an Opportunity is won.

What are two ways to satisfy this requirement?

Choose 2 answers

A. Use a flow and an outbound message.

B. Use a workflow rule and an outbound message.

C. Use Process Builder and Apex code.

D. Use Process Builder with an outbound message.

Answer 55

B. Use a workflow rule and an outbound message.

C. Use Process Builder and Apex code.

Question 56

The VP of Sales at Cloud Kicks wants to have a set of screens to guide the inside sales team through collecting and updating data for leads. Once the leads are updated, the leads should be entered into a marketing journey activated by the sales rep checking the marketing checkbox.

How should the app builder accomplish this?

A. Process Builder

B. Lighting Flow

C. Path

D. Workflow

Answer 56

B. Lighting Flow

Question 57

Universal Containers created a custom object called Component to capture details about products sold.

What approach should an app builder take to show Component as a related list on Product?

A. Create a lookup relationship on Component to Product. Add the Component related list to the Product page layout.

B. Create a junction object to relate Component and Product. Add the Component related list to the Product page layout.

C. Create a master-detail relationship on Product to Component. Add the Component related list to the Product page layout.

D. Create a roll-up on Product. Add the Component related list to the Product page layout.

Answer 57

A. Create a lookup relationship on Component to Product. Add the Component related list to the Product page layout.

Question 58

Which two options are available to an app builder when defining an object-specific Create Record custom action?

Choose 2 answers

A. Pre-defining field values on the target object.

B. Specifying the fields and layout of the action.

C. Allowing the end user to choose the record type.

D. Redirecting the end user to the detail page of the target object

Answer 58

A. Pre-defining field values on the target object.

B. Specifying the fields and layout of the action.

Question 59

Universal Containers wants to embed a chart of all related Opportunities, by stage, on the Account detail page.

Which type of report should an app builder create to add to the Account page layout?

A. A summary report on the Account object

B. A tabular report on the Opportunity object

C. A summary report on the Opportunity object

D. A tabular report on the Account object

Answer 59

C. A summary report on the Opportunity object

Question 60

An app builder is loading data into Salesforce. To link the new records back to the legacy system, a field will be used to track the legacy ID on the Account object. For future data loads this ID will be used when upserting records.

Which two field attributes should be selected?

Choose 2 answers

A. Unique

B. Text (encrypted)

C. External ID

D. Required

Answer 60

A. Unique

C. External ID

Question 61

Accounts at Universal Containers are currently readable by all users but editable only by their owners. Management wants to designate some Accounts as VIP Accounts. Only Account owners should have read access to these VIP accounts.

What two actions should an app builder take to meet the requirements?

Choose 2 answers

A. Change Organization-wide Defaults.

B. Configure a permission set.

C. Set up an Account Team.

D. Implement a sharing rule.

Answer 61

A. Change Organization-wide Defaults.

D. Implement a sharing rule.

Question 62

The Director of Customer Service wants to receive a notification when a case stays in the new status for more than four business hours.

Which two automation processes should be used to accomplish this?

Choose 2 answers

A. Flow Builder

B. Scheduled Apex

C. Escalation rules

D. Process Builder

Answer 62

C. Escalation rules

D. Process Builder

Question 63

Which two solutions prevent a formula field from being referenced by a roll-up summary field?

Choose 2 answers

A. A cross-object field reference in the formula field

B. A cross-object workflow updating a field referenced by the formula field

C. The CASE() function in the formula field

D. The NOW() function in the formula field

Answer 63

A. A cross-object field reference in the formula field

D. The NOW() function in the formula field

Question 64

Universal Containers sales reps can modify fields on an Opportunity until it is closed. Only the Sales Operations team can modify the Post-Close Follow-up Date and Post-Close Follow-up Comments fields.

How should these requirements be met?

A. Use multiple record types, page layouts, and profiles.

B. Use field-level security on page layouts to restrict editing fields.

C. Use field-level security to mark fields as read-only on the Sales profile.

D. Use record types with field sets and restrict editing fields using field-level security.

Answer 64

C. Use field-level security to mark fields as read-only on the Sales profile.

Question 65

Universal Containers (UC) wants to streamline its data capture process by linking fields together. UC wants to do this so that the available values on dependent fields are driven by values selected on controlling fields.

Which three considerations support the stated requirements?

Choose 3 answers

A. The data import wizards only allow values to be imported into a dependent picklist if they match the appropriate controlling field.

B. Custom picklist fields can be either controlling or dependent fields.

C. Standard and custom picklist fields can be dependent fields.

D. Checkbox fields can be controlling fields but NOT dependent fields.

E. Multi-select picklists can be dependent picklists but NOT controlling fields.

Answer 65

B. Custom picklist fields can be either controlling or dependent fields.

D. Checkbox fields can be controlling fields but NOT dependent fields.

E. Multi-select picklists can be dependent picklists but NOT controlling fields.