AOS3 unit 2 Flashcards

1
Q

What are the three phases of employment?

A
  • Establishment phase
  • Maintenance phase
  • Termination
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2
Q

What are business objectives?

A
  • Increase profit
  • Increase market share
  • To meet shareholder needs
  • To fulfil a market need
  • To fulfil a social need
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3
Q

What are the steps in the establishment phase?

A

Planning
Recruitment
Selection
Employment arrangements and remuneration (the wage of an employee)

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4
Q

What are the steps in the maintenance phase?

A

Induction (introducing the employee)
Training
Performance management (improving employees work)

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5
Q

What are the steps in the termination phase?

A

Managing termination
Entitlement and transition issues (the employee may be entitled to a payment, or the business may have to help the employee find a new job)

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6
Q

What is a workforce plan?

A

The process in which a business can examine its current workforce, forecast future workforce needs, and identify gaps in the market

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7
Q

What are human resources?

A

This is when an employee leaves a business. A job becomes vacant. But before hiring a business must identify its staffing needs.

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8
Q

What are the job analysis and job design methods

A
  • The observation method (observing workers but can be timely)
  • Interview method (interviewed by a human resource manager)
  • Questionnaires (Employees are asked to write answers to questions about their job)
  • Critical incident technique (examining the events leading up to the incident, the actions then taken by the staff member, and the degree of control the staff member had)
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9
Q

What are the recruitment methods?

A

Internal recruitment
external recruitment

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10
Q

What are ways that a business can internally recruit?

A
  • Intranet posting
  • Promotion
  • existing staff records
  • word of mouth
  • email
  • notices
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11
Q

What are the ways that a business can externally recruit?

A
  • Websites
  • Schools/TAFE/Uni
  • Job active
  • Social media
  • Private employment agencies
  • Referrals/ recommendation
  • Ads
  • Recruitment agencies
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12
Q

What are the steps of job analysis and job design?

A

-Job analysis
- Job design
- Job description and specification
- Begin recruitment

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13
Q

What is the job analysis?

A

The study of employees in order to determine the duties performed, the time involved within these duties, the responsibility involved and the equipment involved. This should be done before recruiting staff.

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14
Q

What should a job analysis examine?

A
  • Job activities
  • equipment used
  • job behaviours
  • working conditions
  • degree of supervision
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15
Q

What is job design?

A

This is the process of organising several duties, tasks and responsibility of a role

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16
Q

What is the job description?

A

Written statement describing what the employee will do in the job.

17
Q

What is job specifications?

A

A list of the key qualifications needed to perform a particular job in terms of education, skills, knowledge and levels of experience.

18
Q

What is the selection of employee process?

A

Applicants received
screen applicants
shortlist candidates
interviews
referee checks
offer the job to a candidate

19
Q

What are the selection methods? For hiring

A

Interview
Psychological testing
Work testing
outline selection.

20
Q

Flow chart of AOS2 unit 3

A

Identify staffing needs
job analysis
Job design
job description and specifications
recruitment
selection methods
employment arrangments

21
Q

What is permanent full time work?

A
  • 38 hours per week
  • paid salary on wage
  • leave entitlement
  • long service leave
  • assured employment while the business and position is viable
22
Q

What is permanent part time work?

A
  • Set hours less than 38 hours a week
  • Paid a salary or wage
  • Leave entitlement (pro rata)
  • Long service leave (pro rata)
  • assured employment while the business and position is viable
23
Q

What is casual employment?

A
  • employed as the company needs them
  • hours can vary
  • no entitlements
  • paid a “loading” of 20- 30%
24
Q

What is a sub-contract?

A

-Paid as a business offering a service
-Responsible for their own tax, super, and Work Cover insurance.
- paid at a higher rate than casual workers
- employed at the businesses discretion

25
What are all employers required to do by law? (workplace)
To maintain a safe workplace ensure that employees are not discriminated against.
26
What does work health do?
Sets the rules for providing compensation for those injured at work, it covers all people in the workforce.
27
What are the steps of a safe workplace strategy?
- Identify the dangers - Risk assessment - Fix potential problems
28
What are some things that make it illegal for an employer to deny a job to someone because of discrimination?
- Age - Gender - Career status - Family responsibilities - Disability - Physical features
29
What is an employment contract?
This is an agreement that an employer gives to an employee stating the terms and conditions of their employment.
30
What is remuneration?
Money that is paid for work or a service.
31
What does conditions of employment mean?
What an employer has agreed to give an employee in return for their work.
32
What are the conditions of employment?
- How many hours the employee should work - Entitlements - Public holidays -Other entitlements
33
What do employees expect?
- Remuneration - Flexible working conditions - Job security - Work- life balance
34
What benefits does a business get by giving employees a work-life balance?
- Reduced stress - Improvements in attendance - Better corporate image - Bettering work skill levels - Enthusiastic employees - Increased productivity - Compliance with legislation - Reduction in costs.
35
What do employers expect from employees?
- Committed employees - Punctual employees -Follow requests - Work well in a team - Good customer service - Loyal - Provide notice before leaving the business