AOS2

Question 1

Maslow’s hierarchy of needs

Answer 1

Maslow’s hierarchy of needs is a motivation theory that suggests employees have five
fundamental needs which they strive to fulfil in a set order.

Question 2

Physiological needs

Answer 2

Physiological needs are the basic requirements for human survival, such as food, water
and shelter.

Question 3

Human resource management

Answer 3

Human resource management is the organisation of employees’ roles, pay and
working conditions.

Question 4

Safety and security needs

Answer 4

Safety and security needs are the desires for protection from dangerous or threatening
environments.

Question 5

Safety and security needs

Answer 5

Safety and security needs are the desires for protection from dangerous or threatening
environments.

Question 6

Esteem needs

Answer 6

Esteem needs are the desires to feel important, valuable and respected.

Question 7

Self-actualisation

Answer 7

Self-actualisation is the realisation of one’s full potential through creativity and
personal growth.

Question 8

Motivation

Answer 8

Motivation is a need or desire that
directs, energises and sustains a
person’s behaviour.

Question 9

A living wage

Answer 9

A living wage is the minimum
income an employee needs to
afford basic shelter, food and other
necessities.

Question 10

OH&S regulations

Answer 10

OH&S regulations are the
occupational health and safety
rules and laws that aim to protect
the wellbeing of employees and
the public.

Question 11

Job security

Answer 11

Job security is the likelihood of an

employee keeping their job.

Question 12

Intrinsic motivation

Answer 12

Intrinsic motivation is a drive that

comes from within an individual.