AOS1 - how are people influenced to behave in certain ways? (chapter 6A-D, 7A-D) Flashcards
6A - Judging and Perceving Others
Analyse the phrase “Don’t judge a book by it’s cover”
Despite this saying embeding in ur minds growing up in this generation, it is near impossible to not judge, as humans we are constantly making judgemnts and forming impressions in order to make sense of our social world and guide our decisions and interpersonal interations.
6A - Judging and Perceving Others
What happens when we first meet someone?
We make a snap judgement about them in less then 1 second, based on readily available information which tends to be superficial (existing or occuring on the surface), like apppearance and body language.
6A - Judging and Perceving Others
What are snap jusgements refered to as?
Snap judgements are called first impressions
6A - Judging and Perceving Others
Define first impressions:
First impressions are a type of direct person perception that can have a lasting impact on the way we feel about and behave towards a certain person.
6A - Judging and Perceving Others
Define a person perception:
Person Perceptions refer to the different metal processes used to understand and form impressions of other people.
6A - Judging and Perceving Others
What are the 2 types of person perceptions?
The two types of person perceptions are:
* Direct/Directly
* Indirect/Indirectly
6A - Judging and Perceving Others
Define Direct Perception:
Direct Perception
* This refers to when you form an impression or judgment about a person based on firsthand information.
* This includes observing their behavior, listening to what they say, and interacting with them directly.
* You gather information through personal experiences and direct contact with the individual.
6A - Judging and Perceving Others
Define Indirect Perception:
Indirect Perception
* This is when you form an impression or judgment about a person based on secondhand information.
* This includes hearing about the person from others, reading about them, or seeing information about them in media.
* Indirect perception relies on the accounts and descriptions provided by other sources rather than personal experience.
6A - Judging and Perceving Others
What are the impacts of first impressions on person perception?
The impacts include:
* Decision making
* Interpersonal Interations
* Atrribution
* Stereotypes
6A - Judging and Perceving Others
Define decision making:
Decision making refers to when first impression act as a soure of information when making decisions.
6A - Judging and Perceving Others
Define Interpersonal Interactions:
Interpersonal Interations refers to when first impressions made have a lasting effect and humans act accodiningly to the ‘gut’ feeling they leave when interacting for the first time.
6A - Judging and Perceving Others
Define attribution:
Attribution refers to an evaluation made about the causes of behaviour and also the process of making this evaluation.
6A - Judging and Perceving Others
What are the functions of an attribution?
Attribution helps us understand why people behave the way they do by identifying the underlying causes of their actions.
6A - Judging and Perceving Others
How is an attribution formed?
How vs When
An atrribution forms when we interact with others in our social world, as we are constantly observing behviours and thinking about their causes.
6A - Judging and Perceving Others
When is an attribution formed?
How vs When
An attribution is formed when an individual has decided on potential causes for their own or others actions.
** It is important to note that different people may judge the same situation differently based on their own personal interanal bias
6A - Judging and Perceving Others
List the steps of the cognitive process of attribution:
- An Individual observes an outward act of behaviour (a person sees someone running down a busy street)
- The individual forms a contious determination or acknowlegemnt of the behaviour (they actively decide the action they saw was a person running down a busy street)
- The individual has an attribute that is percieved to be the cause of this behaviour (the person infers that the cause of the person running down the busy street is that they are eg: running late)
**based on individual attribute which can vary based on internal biases
Step 1 = Observation
Step 2 = Contious Acknowledgemnt
Step 3 = Atrribute Percieved
Remember:
Oscar = Chloe Adey’s OP
6A - Judging and Perceving Others
Define an attitude:
An attitude is a psychological tendency that is expressed by evaluating a particular entity with some degree of favor or disfavor encompassing a person’s feelings, beliefs, and behavioral tendencies towards an object, person, event, or idea.
6A - Judging and Perceving Others
Refer to the functions of an attitude:
- Attitudes influence how individuals think, feel, and behave.
- They provide a framework for responding to various stimuli in the environment.
E.g., a person may have a positive attitude toward recycling, leading them to support and engage in recycling activities.
6A - Judging and Perceving Others
What is the criteria for an attitude?
The criteria for an evaluation refer to:
1. Evaluation
2. Settled and Stable
3. Learned through experiences
ESL - lik VSL
6A - Judging and Perceving Others
Explain the criteria for an attitude?
- Evaluation - refers to the process of forming an opinion or judgment about something, involving assessing an object, person, event, or idea in a positive or negative way.
- Settled and Stable - refers to our attributions being relatively permentant, meaing they can change but are generally consistent over time.
- Learned through experiences - refers to holding attitudes as a form of knowledge that we developed over time and though personal experiences.
6A - Judging and Perceving Others
Distinguish the difference between an attribute and an attitude:
- Attribute: Focuses on evaluating the causes of behavior, explaining why someone acts a certain way.
- Attitude: Uses evaluations to influence thoughts, feelings, and behaviors.
The distinction lies in attributes being about the causality and reasoning behind behaviors, while attitudes are about** overall evaluations and responses to entities.**
6A - Judging and Perceving Others
What is the Tri-Componemnt model of attitudes?
The Tri-Componemnt model of attitudes refers to the illustration of the relationship between the affective, behavioural and cognitive components of our attitudes
**For an attitude to be present all aspects of this model must be accounted for.
6A - Judging and Perceving Others
Define Affective attitudes:
**In relation to the Tri-component model
The affective aspect refers to the automatic feeling an individual get when they are presented with something
typically verbal
6A - Judging and Perceving Others
What is an Affective attitude?
An affective attitude refers to emotions and intuitive feelings dirceted towards something reflected in our attitudes.
6A - Judging and Perceving Others
Define Behavioural attitudes:
The bahvioural aspect refers to how an individual acts in occordance with the acctual attitude.
6A - Judging and Perceving Others
What is the limitation of Behavioural attitudes?
The limitation is the fact that an individuals behaviours do not always align with their thoughts.
6A - Judging and Perceving Others
What is a behavioural attitude?
A behavioural attitude refers to an individuals actions, meaning outward actions that reflect their point of view on something
6A - Judging and Perceving Others
Define cognitive attitudes:
Cognitive attitudes refer to emotion free, objective thoughts on something reflecting belifes.
can also be expressed verbally not just thoughts
*Often separated on the basis that it involves more objective, factual information.
6A - Judging and Perceving Others
Define a stereotype:
Refer to Tri-Conponent aspect it fits under
Stereotypes refer to the cognitive component of our attitudes.
They are a widely held belief and generlisation about a group.
6A - Judging and Perceving Others
What are the benefits of stereotypes?
The benefits of stereotypes are that they allow us to make sense of our social world by apply simplified characteristics to all member of a group or category of people.
6A - Judging and Perceving Others
What is a limitation of stereotypes?
A limitation of stereotypes is that they:
* often lead to oversimplified and innaccurate judgements of individual people that fall within a group.
* also can lead to discrimination and racial motives
6A - Judging and Perceving Others
Define discrepency?
In refrence to attitudes
Discrepancy refers to the difference between one’s expectations or beliefs about another person and the actual behavior or characteristics of that person.
6A - Judging and Perceving Others
When do discrepencies occur?
Discrepencies occur in the process of judging and perceiving others when there is a mismatch between how we think someone should behave and how they actually behave.
6A - Judging and Perceving Others
What are reasons for discrepencies?
- Stereotypes can lead to expectations that do not match an individual’s actual behavior = discrepancy.
- First impressions formed based on limited information can lead to expectations that may not align with later, more comprehensive observations.
- Confirmation Bias refering to the tendency to seek out and interpret information that confirms our existing beliefs can result in discrepancies.
- Halo Effect refering to how first impressions can influence subsequent perceptions, leading to discrepancies when an individual’s other traits or behaviors do not align with the first impression.
- Cultural Differences, misunderstandings or misinterpretations due to different cultural norms and behaviors can cause discrepancies.
- Attribution Errors including misattributing the causes of someone’s behavior (e.g., attributing a situational behavior to their personality) can lead to discrepencies.
- Lack of Information, Insufficient or inaccurate information about a person can lead to misjudgments and discrepancies in perception.
- Emotional State of a perceiver’s current emotions can influence how they judge others, leading to discrepancies if their emotional state skews their perception.
- Social Influence/Peer pressure/societal norms can shape expectations that may not align with an individual’s true behavior, causing discrepancies.
6B - Cognitive dissocance and bias
Define Cognitive dissocance:
when doe this occur?
Cognitive dissocance refers to the psychological tention when an individual doesn’t or can’t achieve a comfortable state of mind, meaning thought, emotions and behaviours (Tri-component aspects/all main psychological factors) are inconcistent.
6B - Cognitive dissocance and bias
What happens when an individual experiences cognitive dissonace?
When an individual experiences cognitive dissonace they are typically driven to reduce the feeling of the psychological tention by:
* changing their thoughts and emotions to align with their behaviours
* changing their behavior to align with their thoughts and emotions
6B - Cognitive dissocance and bias
Define cognitive bias:
Cognitive bias refers to methods that use distort information to rationalise our decisions and alter the way individuals think about certain situations, which reduces psychological tentions/cognitove dissocance
Instead of using logic we alter information to be preferable to our decisions and rationalise them.
6B - Cognitive dissocance and bias
Provide an example of cognitive dissosance and bias refering to sleep scheduals
**Answers may vary
Cognitive dissonances
Thoughts: Going to bed early is good for my mental health
Behaviour: I stay up late on my phone every night
Cognitive Bias:
Change thoughts: the benefits of goimg to bed early are not guaranteed.
Behaviour = continue to stay up late
OR
Change Behaviour: start going to bed early
Though = sleep is good for my health
6B - Cognitive dissocance and bias
List the cognitive biases:
- Conformation bias
- Halo effect
- False-concensus bias
- self-serving bias
- actor-observer bias
CHAFS
6B - Cognitive dissocance and bias
Define the confirmation bias:
The confirmation bias refers to the tendency to search for and accept information that supports our prior beliefs or behaviours and ignore contradictory information
6B - Cognitive dissocance and bias
Choose 3 of the following:
- Political Beliefs
- Health and Wellness
- Stereotypes
- Sports
- Personal Relationships
- Academic Performance
- Medical Diagnoses
And explain how they can be considered a confirmation bias
answers may vary
Political Beliefs: An individual supporting political party (A) tends to seek out news sources and articles that align with their views while ignoring sources that contradict their beliefs.
Health and Wellness: Someone who believes in the benefits of a particular diet might only read success stories while ignoring scientific studies/reports that highlight its drawbacks or lack of effectiveness.
Stereotypes: A person who holds a stereotype about a particular group may notice and remember instances that confirm their stereotype while overlooking or forgetting instances that disprove it.
Sports: A fan of a sports team might attribute their team’s wins to skill and hard work but blame losses on bad refereeing or luck.
Personal Relationships:If someone believes their friend is very kind, they may focus on and remember acts of kindness while ignoring or rationalizing instances when the friend behaves inconsiderately.
Academic Performance: A teacher who has a preconceived notion that a student is highly intelligent may notice and praise the student’s good performance and overlook mistakes or poor performance.
Medical Diagnoses: A doctor who has a preliminary diagnosis in mind might focus on symptoms and test results that confirm the diagnosis while overlooking or undervaluing evidence that points to a different condition.
6B - Cognitive dissocance and bias
Define the halo effect:
The halo effect refers to the tendency for the impressions we form about a quality of a person to influence our overall beliefs about the person in other respects.
6B - Cognitive dissocance and bias
Choose 3 of the followng:
- job interveiws
- performance reveiws
- teacher evaluations
- physical attractiveness
- leadership perception
- social media influences
- product reveiw
And explain how the halo effect plays as a bias.
answers may vary
Job Interviews: If a candidate is well-presented (dressed/confident), the interviewer might assume they are also highly skilled, even if their qualifications are average.
Performance Reviews:An employee who excels in one area (punctuality) might be rated highly across all performance metrics, even if their performance in other areas (teamwork or creativity) is average.
Teacher Evaluations: A student who performs well academically might be perceived by a teacher as also being well-behaved and hardworking, even if they occasionally misbehave or show a lack of effort in certain tasks.
Physical Attractiveness:A physically attractive person might be judged as more sociable/intelligent/successful compared to a less attractive person, regardless of their actual personality traits/achievements.
Leadership Perception: A charismatic leader who speaks confidently might be perceived as more effective and competent, even if their actual leadership skills and decision-making are lacking.
Social Media Influencers: An influencer who presents themselves as knowledgeable in one area (fitness) might be trusted by their followers in unrelated areas (finance or nutrition), despite lacking expertise in those fields.
Product Reviews: If a consumer has a positive experience with one product from a brand, they might assume all products from that brand are of similar high quality, even without direct experience with other products.
6B - Cognitive dissocance and bias
Define the self-serving bias:
The self-serving bias refers to the tendency to attribute positive success to our internal charater and actions and attribute our failure to external factors or situational causes
6B - Cognitive dissocance and bias
Choose 3 of the following:
- Academic Performance
- Sports and Competitions
- Workplace Achievements
- Driving
- Parenting
- Health and Fitness
- Sales and Business
- Relationships
- Artistic Performance
- Public Speaking:
and explain how they can be an example of the self-serving bias.
Answers may vary
Academic Performance: When a student gets a high grade on an exam, they attribute it to their intelligence and hard work. However, if they receive a low grade, they blame the test’s difficulty or the teacher’s unfairness.
Sports and Competitions: An athlete who wins a game credits their victory to their skill and training. If they lose, they might attribute the loss to bad weather conditions, biased referees, or poor equipment.
Workplace Achievements: When an employee completes a successful project, they might attribute it to their competence and effort. If a project fails, they might blame team members, inadequate resources, or lack of support from management.
Driving: A driver who narrowly avoids an accident might attribute it to their quick reflexes and driving skill. If they get into an accident, they might blame the other driver, road conditions, or vehicle malfunction.
Parenting: When children succeed in school or sports, parents might attribute the success to their parenting skills. If the children struggle or misbehave, parents might blame external factors such as peers, teachers, or the media.
Health and Fitness: A person who achieves their fitness goals might attribute it to their dedication and healthy lifestyle. If they fail to meet their goals, they might blame a busy schedule, poor genetics, or misinformation.
Sales and Business: A salesperson who exceeds their targets might attribute their success to their persuasive skills and hard work. If they fail to meet targets, they might blame market conditions, poor leads, or competition.
Relationships: When a romantic relationship is going well, individuals might attribute it to their own positive qualities and efforts. If the relationship faces problems, they might blame their partner’s behavior or external stressors.
Artistic Performance: An artist who receives praise for their work might attribute it to their talent and creativity. If they receive criticism, they might blame the audience’s lack of understanding.
Public Speaking: A speaker who delivers a successful presentation might attribute it to their preparation and speaking skills. If the presentation goes poorly, they might blame technical difficulties, an uninterested audience, or time constraints.
6B - Cognitive dissocance and bias
Define the false-consensus bias:
The false-consensus bias refers to the tendency to overestimate the degree to which other people share the same ideas and attitudes that we do.
(when people believe that others think and feel the same way they do more often than they actually do.)
6B - Cognitive dissocance and bias
Choose 3 of the following:
- Political Beliefs
- Diet and Lifestyle Choices
- Workplace Practices
- Entertainment Preferences
- Social Activities
- Parenting Styles
- Environmental Practices
- Shopping Preferences
- Exercise Routines
- Tech Usage
and explain how they can be an example of the false-consensus bias.
answers may vary
Political Beliefs: A person who supports a particular political party might assume that most of their friends, family, and coworkers also support that party, even if many do not.
Diet and Lifestyle Choices: Someone who follows a vegetarian diet might believe that many others also choose to be vegetarian and think it’s a common lifestyle choice, even if it is not.
Workplace Practices: An employee who prefers working late might assume that most of their colleagues also like to stay late at the office, even if many prefer to leave on time.
Entertainment Preferences A person who loves a specific TV show might think that most people watch and enjoy the same show, even if it has a smaller, niche audience.
Social Activities: Someone who enjoys going out to parties every weekend might overestimate the number of their peers who also like to party frequently, even if many prefer quieter activities.
Parenting Styles: A parent who believes in strict discipline might assume that most other parents also favor strict discipline, even if many parents have different approaches.
Environmental Practices: A person who recycles regularly might think that most people also recycle and care about environmental issues to the same extent they do, even if recycling habits vary widely.
Shopping Preferences: Someone who shops exclusively online might assume that most people prefer online shopping over going to physical stores, even if many still enjoy shopping in person.
Exercise Routines: A fitness enthusiast who exercises daily might believe that a majority of people also prioritize daily workouts, even if many do not exercise regularly.
Tech Usage: A person who is very active on social media might assume that most of their peers are equally engaged on social media platforms, even if some people use social media much less frequently or not at all.
6B - Cognitive dissocance and bias
Define the actor-observer bias:
The actor-observer bias refers to the tendency to attribute our own actions to external factors and situational causes while attributing other peoples actions to internal factors.
6B - Cognitive dissocance and bias
Choose 3 of the following:
- Academic Performance
- Driving Behavior
- Workplace Performance
- Social Interactions
- Sports Performance
- Parenting
- Health Habits
- Relationship Conflicts
- Customer Service
- Household Chores
and explain how they can be an example of the actor-observer bias.
answers may vary
Academic Performance:
Actor: If you fail a test, you might blame it on the test being unfair or not having enough time to study (external factors).
Observer: If your friend fails the test, you might think they didn’t study hard enough or aren’t good at the subject (internal factors).
Driving Behavior:
Actor: If you cut someone off in traffic, you might justify it by saying you were in a rush or didn’t see them (external factors).
Observer: If another driver cuts you off, you might think they are reckless or inconsiderate (internal factors).
Workplace Performance:
Actor: If you miss a deadline, you might blame it on a heavy workload or unclear instructions (external factors).
Observer: If a colleague misses a deadline, you might think they are disorganized or lazy (internal factors).
Social Interactions:
Actor: If you arrive late to a meeting, you might blame traffic or an unexpected delay (external factors).
Observer: If a friend arrives late, you might think they are poor at managing their time (internal factors).
Sports Performance:
Actor: If you perform poorly in a game, you might blame it on bad weather or poor officiating (external factors).
Observer: If a teammate performs poorly, you might think they lack skill or didn’t practice enough (internal factors).
Parenting:
Actor: If you lose your temper with your child, you might blame it on a stressful day or external pressures (external factors).
Observer: If another parent loses their temper, you might think they are naturally impatient or not good at handling stress (internal factors).
Health Habits:
Actor: If you skip a workout, you might blame it on being too busy or feeling unwell (external factors).
Observer: If a friend skips a workout, you might think they are not committed or lazy (internal factors).
Relationship Conflicts:
Actor: If you argue with your partner, you might blame it on a bad day or external stressors (external factors).
Observer: If your partner starts an argument, you might think they are overly sensitive or difficult (internal factors).
Customer Service:
Actor: If you are rude to a service worker, you might blame it on having a tough day or the service being slow (external factors).
Observer: If a service worker is rude to you, you might think they are unfriendly or unprofessional (internal factors).
Household Chores:
Actor: If you forget to do the dishes, you might blame it on being too busy or having too much on your mind (external factors).
Observer: If your roommate forgets to do the dishes, you might think they are lazy or irresponsible (internal factors).
6C - Heuristics
Define Heuristics:
Heuristics refer to information processing stratergies (mental shortcuts) that enable individuals to form judgements, make decisions and solve problems quickly and efficiently.
6C - Heuristics
What are the benefits of heuristics impact?
heuristics have both positive and negatie impacts on individuals quick, automatic decision making and problem solving abilities
So you don’t have to thoroughly analyse all available information
Limitation - can lead to biases and errors in judgment.
6C - Heuristics
How do heuristics develop?
Heuristic processings develop overtime due to learnt experiences as we age and learning developments.
6C - Heuristics
What are positive influences on heurustics?
Positive influences on heuristics include:
1. saving time when making decisions and problem solving
2. sometimes resulting in accurate decision making and problem solving
3. have the ability to adapt
4. can protect individuals from harm and dangerous situation
6C - Heuristics
What are negative influences on heurustics?
(limitations)
Negative influences on heuristics include:
1. decisions are made quickly and can be subject/prone to error
2. base-rate fallacy (type of bias)
6C - Heuristics
Define the base-rate fallacy?
The base rate fallacy refers to a bias in which decisions, social perceptions and judgements are influences more by vivid memories and experiences then statistical facts and evidence.
(limitation of heuristics)
6C - Heuristics
Whats are the 4 types of heuristics
- Anchoring Heuristics
- Availability Heuristics
- Representative heuristics
- Affect Heuristics
An(na) and Av(a) Re(ek) Af(ter) Heuristics
6C - Heuristics
Define Anchoring Heuristics
Anchoring heuristics rely on the initial information received by an individual when making decisions. It refers to the ‘mental anchor’ we use at the time and in the future for guidance on where to begin when solving problems.
Like first impressions/confirmation bias