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Business > AOS 6 > Flashcards

AOS 6 Flashcards

1
Q

Business Objectives:

A
  • To make a profit
  • To increase market share
  • To meet shareholder expectations
  • To fulfill a market need
  • To fulfill a social need
  • Expanding the business
  • The skill level of employees
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2
Q

Staff:

A

Staff are the people who work for businesses in exchange for payment.

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3
Q

Human Resources Managers:

A

Human Resources Managers are individuals who coordinate the relationship between employees and management within a business.

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4
Q

Employment Cycle:

A
  • The Establishment Phase: Recruitment, selection, job analysis, etc.
  • The Maintenance Phase: Induction, training, performance management.
  • The Termination Phase: Entitlement and transition
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5
Q

Staffing Needs:

A

Staffing Needs are the requirements a business has for employees.

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6
Q

Labour Intensive:

A

Labour Intensive is when a business uses a high degree of employee involvement during its production process.

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7
Q

Capital Intensive:

A

Capital Intensive is when a business uses a high degree of machinery and equipment during its production process.

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8
Q

Human Resource Planning:

A

Human Resource Planning is the process of identifying current and future employee needs.

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9
Q

Knowledgeable:

A

Knowledgeable is the theoretical or practical understanding of a specific subject.

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10
Q

Skill:

A

Skill is the ability to complete a specific test to a certain level of equality.

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11
Q

Factors to be Considered When Hiring Staff:

A
  • Demand for Flexible Work Arrangements
  • Changes in Skill and Education Expectations:
  • Generational Changes
  • Diversity in the Workplace
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12
Q

Technological Developments:

A

Developments of Technology are the inventions and innovations of tools that solve problems and enhance processes.

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13
Q

Software:

A

Software is the programs used on computers and electronic devices.
- Communication Software
- Mobile and Computer Applications
- Accounting Software

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14
Q

Artificial Intelligence (AI):

A

Artificial Intelligence is software that can mimic the behaviour of humans
- Chatbots
- Facial Recognition Technology
- Recruitment Processes

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15
Q

Robotics:

A

Robotics are programmable machines that are capable of performing specified tasks.
- Drones
- Self-Service Checkouts
- Automated Production Lines

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16
Q

Job Analysis:

A

Job Analysis is the process of identifying the essential duties, tasks, and responsibilities of a specific role.

17
Q

What is the Process of a Job Analysis?

A
  1. Select a specific job.
  2. Collect information about the job.
  3. Determine the key tasks to be completed.
  4. Determine the necessary action and responsibilities required to complete tasks.
  5. Determine the necessary skills and knowledge to complete tasks.
  6. Create a summary of the tasks and responsibilities as well as the required skills and knowledge.
18
Q

Job Description:

A

Job Description is a summary of the duties, tasks, and responsibilities of a specific role.

19
Q

Job Specifications:

A

Job Specifications are the necessary skills, knowledge, and qualifications for a specific role.

20
Q

Job Design:

A

Job Design is the process of organising several duties, tasks, and responsibilities into one specific role.

21
Q

Internal Recruitment Methods:

A

Internal Recruitment Methods involve filling job vacancies with staff already existing in the business. Most common reason is usually promotion to a higher position within the business.

22
Q

What are the Internal Recruitment Methods?

A
  • Intranet
  • Word-of-Mouth
23
Q

What are some advantages of Internal Recruitment?

A
  • The business is already familiar with the employee and their skills.
  • If employees are promoted, they are provided with an opportunity to advance their careers.
  • Save time by reviewing only a limited number of applicants.
  • There are a minimal costs, as the business does not have to pay to advertise the job opportunity to the public.
24
Q

What are some disadvantages of Internal Recruitment?

A
  • Limited number of candidates.
  • Employees who fail to receive internal promotions may become demotivated and resentful of their fellow employees.
  • When an employee is selected, a business may have to spend time to fill the role they vacated.
25
Q

External Recruitment:

A

External Recruitment Methods involve filling jobs vacancies with individuals from outside the business. Employers will select the best candidate for the job based on applications and has been been able to appealing to a wider audience of people for the advertised role.

26
Q

What are the External Recruitment Methods:

A
  • Websites
  • Online recruitment Agencies
  • Social Media
27
Q

What are some advantages of External Recruitment?

A
  • Larger number of candidates.
  • Businesses do not have to create advertisements if they are an online recruitment agency.
  • Social media applications are often free to download, enabling a business to promote job vacancies without any expenses.
28
Q

What are some disadvantages of External Recruitment?

A
  • The candidate may not align with the business’s culture.
  • Large number of applications, which will be time-consuming.
  • Businesses may have to pay to advertise through social media or websites, increasing expenses.
  • Existing employees may be resentful if the vacant role goes to a new employee.
29
Q

What are the Selection Methods?

A
  • Interview
  • Psychological Testing
  • Work Testing
  • Online Selection
30
Q

National Employment Standards (NES)

A

National Employment Standards are the minimum entitlements an employer owes its employees, which are set out in the fair work act 2009.

31
Q

The 11 National Employment Standards:

A
  • Max Weekly Hours: 38 per week
  • Request for Flexible Work Arrangements
  • Offers and Requests for Casual Conversation: switching between full and part time positions are 12+ months
  • Parental Leave and Related Entitlements
  • Annual Leave
  • Personal, Caregiver, Compassionate and Unpaid Family Violence Leave
  • Community Service Leave
  • Long Service Leave
  • Public Holidays
  • Notice of Termination and Redundance Pay
  • Fair Work Information Statement
32
Q

Redundancy:

A

Redundancy involves an employee no longer working for a business because there is insufficient work or their job no longer exists.

33
Q

Remuneration:

A

Remuneration is the money an employee receives from an employer in exchange for the work they complete.

Business (7 decks)

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