AOS 3 Flashcards

1
Q

Stakeholders:

A

Individuals, groups, or organizations who have a vested interest in the performance and activities of a business.

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2
Q

Environmental Legislation:

A

The set of laws that aim to preserve the environment.

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3
Q

Industry Legislation:

A

Rules that are specific to businesses within a certain industry.

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4
Q

Employment Laws and Regulations:

A

Rules that govern the relationship between employees and employers.

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5
Q

Council Regulations:

A

Local government rules made to govern businesses operating in a specific geographic area.

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6
Q

Social Attitudes:

A

The collective values and beliefs and opinions held by a group of people.

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7
Q

Social Behaviour:

A

The way people act and respond in various situations.

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8
Q

Target Market:

A

A specific group of consumers that a business aims its marketing efforts towards.

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9
Q

Economic Conditions:

A

The current characteristics of a particular area’s economy.

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10
Q

Employment Level:

A

Measured as the percentage of the labour force who are working in paid employment.

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11
Q

Tax Rate:

A

The percentage of income or spending that is required to be paid to the government.

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12
Q

Consumer Confidence:

A

A measure of consumers’ feelings and expectations about current future economic conditions.

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13
Q

Technological Developments:

A

The invention and innovation of tools that solve problems and enhance processes.

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14
Q

Offshoring:

A

The practice of moving some of a business’s processes or services to the same or another business located in an overseas country.

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15
Q

Exchange Rate:

A

The price of one country’s currency, expressed in terms of another country’s currency.

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16
Q

Environmental Sustainability:

A

Involves making an effort to ensure natural resources are not permanently deleted or damaged by business activities.

17
Q

Customer Needs:

A

An important need that motivates a customer to purchase a product or service.

18
Q

Special Intrest Groups:

A

Organizations or a group of people that seek to influence laws, policies, or behaviors to benefit a specific cause.

19
Q

Unions:

A

Organizations are composed of individuals who represent and speak on behalf of employees in a particular industry to protect and improve their wages and working conditions.

20
Q

Business Associations:

A

Organizations that advise and support businesses in a particular industry.

21
Q

Environmental Lobby Groups:

A

Organizations that advocate for the protection of the environment and promote environmental issues to businesses, the government, and the public.