AOS 3 - Staffing a business Flashcards

1
Q

Effective management strategies

A
  • Clearly communicating goals
  • Motivating employees
  • Supporting employees
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2
Q

Staffing

A

Are the people who work for the business in exchange for payment

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3
Q

Responsibility for staffing

A
  • The human resource manager is responsible for all staffing decisions in a large business
  • Human resource management is the effective management of the relationship between an employer (business) and their employees and involves all aspects of the employment cycle.
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4
Q

The effect of technology on staffing needs

A
  • Technology has directly impacted the staffing needs of some businesses.
  • It has both a positive and negative impact
  • Technology has led to some jobs becoming obsolete while also leading to the creation of new jobs
  • It has also led to a simplification of labour-intensive jobs in mining, construction, and manufacturing
  • Also, give the opportunity to develop the business through new ideas
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5
Q

Software

A

Are the programs used on computers and other electronic devices

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6
Q

Automation

A

The ability of a machine to complete a task without human interaction

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7
Q

Machinery

A

Is a group of equipment that works together to perform a task

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8
Q

Job analysis

A

Process of identifying the essential duties, tasks, and responsibilities of a specific role

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9
Q

Job description

A

Summary of the duties, tasks, and responsibilities of a specific role

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10
Q

Job specifications

A

Are the necessary skills, knowledge, and qualifications for a specific role

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11
Q

Job design

A

Process of organising several duties, tasks, and responsibilities into one specific role

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12
Q

A job analysis examines

A
  • Actual job activities
  • The equipment used on the job
  • Specific job behaviours required
  • Working conditions
  • The degree of supervision necessary
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13
Q

Internal recruitment

A

Process of filling job vacancies with existing staff at the business

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14
Q

Intranet

A

Is a private computer network used to share information within a business

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15
Q

Word of mouth

A

Is the verbal communication of information between individuals

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16
Q

External recruitment

A
  • Used to find suitable applicants from outside the business
  • Used to replace a member of staff that has either been promoted, fired, retired or resigned
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17
Q

Recruitment methods

A
  • Websites
  • Online recruitment agencies
  • Social media
18
Q

Employee selection methods

A
  • Interviews
  • Psychological testing
  • Work testing
  • Online section
19
Q

Psychological testing

A

Is a scientific method of examining a job applicant’s behavioural style and reasoning skills

20
Q

Ads + Dis of Physicological testing

A

Advantage - Candidates with poor interview skills are able to prove themselves in another way
Disadvantage - Candidates may not provide honest answers

21
Q

Contractual

A

Requires an employee to work for a specific period of time or for the duration of a specific task

22
Q

Casual

A

Requires an employee to work without regular and guaranteed hours

23
Q

Fair work laws

A
  • Minimum entitlements for all employment
  • Includes the National Employment Standards
24
Q

Awards

A
  • Set minimum pay and conditions for an industry or occupation
  • Cover most employees in Australia
25
Enterprise agreements
- Set minimum pay and conditions for a particular workplace - Negotiated and approved through a formal process
26
Employment contracts
- Provide additional conditions for an individual employee - Can't reduce or remove minimum entitlements
27
Fair Work Commission
Is an independent workplace relations tribunal in Australia
28
Terms of notice
Is the amount of time an employee must provide the business before leaving their position
29
Conditions of employment
These are what an employer has agreed to offer the employee in return for the work they complete
30
Remuneration
Is the money an employee receives from an employer in exchange for the work they complete
31
Job security
Is the likelihood of an employee keeping their job
32
Work-life balance
Is the division of a person’s time between the demands of their job and their personal life
33
Occupational Health and Safety
Involves protecting the health and safety of employees in the workplace
34
Equal Employment Opportunity
Is the fair treatment and equal participation of all individuals in the workplace
35
Workplace Gender Equality
Is ensuring that people of all genders have equal rights, responsibilities and opportunities in the workplace
36
Employee induction
Is the process of introducing a new employee to the business
37
Methods of employee inductions
- E-learning - On-the-job training - Mentoring - Induction pack - Organising meetings with key staff members
38
What’s included in an induction
- Tour of the workplace - Induction review - Process of the business - Policies - Training - Meeting other staff members - Safety - Meeting boss - Mentoring - Induction pack - All materials provided
39
Overseas recruitment
Is the process of filling job vacancies with individuals who are not currently located in Australia
40
Considerations when recruiting overseas
- Required skills, knowledge and qualifications of employees - Sponsorship - Legal working rights
41
Diversity issues when recruiting staff
- Gender - Ethnicity - Age - Nepotism - Disabilities - Disadvantaged groups
42
CSR issues related to employment expectations
- Remuneration - Workplace flexibility - Maternity and paternity leave - Healthcare