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Business Management - Unit 2 Exam > AOS 3 - Staffing a business > Flashcards

AOS 3 - Staffing a business Flashcards

1
Q

Effective management strategies

A
  • Clearly communicating goals
  • Motivating employees
  • Supporting employees
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2
Q

Staffing

A

Are the people who work for the business in exchange for payment

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3
Q

Responsibility for staffing

A
  • The human resource manager is responsible for all staffing decisions in a large business
  • Human resource management is the effective management of the relationship between an employer (business) and their employees and involves all aspects of the employment cycle.
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4
Q

The effect of technology on staffing needs

A
  • Technology has directly impacted the staffing needs of some businesses.
  • It has both a positive and negative impact
  • Technology has led to some jobs becoming obsolete while also leading to the creation of new jobs
  • It has also led to a simplification of labour-intensive jobs in mining, construction, and manufacturing
  • Also, give the opportunity to develop the business through new ideas
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5
Q

Software

A

Are the programs used on computers and other electronic devices

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6
Q

Automation

A

The ability of a machine to complete a task without human interaction

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7
Q

Machinery

A

Is a group of equipment that works together to perform a task

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8
Q

Job analysis

A

Process of identifying the essential duties, tasks, and responsibilities of a specific role

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9
Q

Job description

A

Summary of the duties, tasks, and responsibilities of a specific role

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10
Q

Job specifications

A

Are the necessary skills, knowledge, and qualifications for a specific role

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11
Q

Job design

A

Process of organising several duties, tasks, and responsibilities into one specific role

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12
Q

A job analysis examines

A
  • Actual job activities
  • The equipment used on the job
  • Specific job behaviours required
  • Working conditions
  • The degree of supervision necessary
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13
Q

Internal recruitment

A

Process of filling job vacancies with existing staff at the business

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14
Q

Intranet

A

Is a private computer network used to share information within a business

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15
Q

Word of mouth

A

Is the verbal communication of information between individuals

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16
Q

External recruitment

A
  • Used to find suitable applicants from outside the business
  • Used to replace a member of staff that has either been promoted, fired, retired or resigned
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17
Q

Recruitment methods

A
  • Websites
  • Online recruitment agencies
  • Social media
18
Q

Employee selection methods

A
  • Interviews
  • Psychological testing
  • Work testing
  • Online section
19
Q

Psychological testing

A

Is a scientific method of examining a job applicant’s behavioural style and reasoning skills

20
Q

Ads + Dis of Physicological testing

A

Advantage - Candidates with poor interview skills are able to prove themselves in another way
Disadvantage - Candidates may not provide honest answers

21
Q

Contractual

A

Requires an employee to work for a specific period of time or for the duration of a specific task

22
Q

Casual

A

Requires an employee to work without regular and guaranteed hours

23
Q

Fair work laws

A
  • Minimum entitlements for all employment
  • Includes the National Employment Standards
24
Q

Awards

A
  • Set minimum pay and conditions for an industry or occupation
  • Cover most employees in Australia
25
Q

Enterprise agreements

A
  • Set minimum pay and conditions for a particular workplace
  • Negotiated and approved through a formal process
26
Q

Employment contracts

A
  • Provide additional conditions for an individual employee
  • Can’t reduce or remove minimum entitlements
27
Q

Fair Work Commission

A

Is an independent workplace relations tribunal in Australia

28
Q

Terms of notice

A

Is the amount of time an employee must provide the business before leaving their position

29
Q

Conditions of employment

A

These are what an employer has agreed to offer the employee in return for the work they complete

30
Q

Remuneration

A

Is the money an employee receives from an employer in exchange for the work they complete

31
Q

Job security

A

Is the likelihood of an employee keeping their job

32
Q

Work-life balance

A

Is the division of a person’s time between the demands of their job and their personal life

33
Q

Occupational Health and Safety

A

Involves protecting the health and safety of employees in the workplace

34
Q

Equal Employment Opportunity

A

Is the fair treatment and equal participation of all individuals in the workplace

35
Q

Workplace Gender Equality

A

Is ensuring that people of all genders have equal rights, responsibilities and opportunities in the workplace

36
Q

Employee induction

A

Is the process of introducing a new employee to the business

37
Q

Methods of employee inductions

A
  • E-learning
  • On-the-job training
  • Mentoring
  • Induction pack
  • Organising meetings with key staff members
38
Q

What’s included in an induction

A
  • Tour of the workplace
  • Induction review
  • Process of the business
  • Policies
  • Training
  • Meeting other staff members
  • Safety
  • Meeting boss
  • Mentoring
  • Induction pack
  • All materials provided
39
Q

Overseas recruitment

A

Is the process of filling job vacancies with individuals who are not currently located in Australia

40
Q

Considerations when recruiting overseas

A
  • Required skills, knowledge and qualifications of employees
  • Sponsorship
  • Legal working rights
41
Q

Diversity issues when recruiting staff

A
  • Gender
  • Ethnicity
  • Age
  • Nepotism
  • Disabilities
  • Disadvantaged groups
42
Q

CSR issues related to employment expectations

A
  • Remuneration
  • Workplace flexibility
  • Maternity and paternity leave
  • Healthcare

Business Management - Unit 2 Exam (3 decks)

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