Analysis

Question 1

what is important to do with data from observations and interviews?

Answer 1

transcribe the data and make a system for keeping the information (ex. a file for each user)

Question 2

what are problem statements?

Answer 2

a description of a design problem, usually based of the insight from a user. if the problem is solved the user will be satified.

Question 3

can you be creative when scoping a problem statement?

Answer 3

yes, the problem statement should be broad enough so that you can be creative, while still being narrow enough to require a specific solution to solve the problem.

Question 4

what is an affinity diagram?

Answer 4

a system for organizing a large number of finding under catagories

Question 5

what is an empathy map?

Question 6

what are scenarios?

Answer 6

description of a realistic interaction that a user might have with a system. it helps by focusing on the user’s requirements

Question 7

what is a persona?

Answer 7

a description of a fictional person that could exist IRL. usually this “person” is placed in a problem scenario.

having a persona is not a replacement for an actuall person.