Analysing the Environment Flashcards

1
Q

Marketing environment

A

actors and forces outside marketing that affect it.

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2
Q

Microenvironment define

A

factors that have direct affect on the company. strong relationships should be built.

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3
Q

Microenvironment factors

A

company, suppliers, marketing intermediaries, competitors, publics, customers

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4
Q

Company

A

all departments work together to create value for the customer

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5
Q

Suppliers

A

both sides of the supply chain, same thing work together

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6
Q

Intermediaries

A

Resellers, physical distribution firms, marketing services agencies, financial intermediaries

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7
Q

Competitors

A

positioning products well against competitors so that the consumer has your brand in mind

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8
Q

Publics

A

Actual or potential interest or impact
Financial, media, government, citizen action, PR, community relations, general and internal

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9
Q

Customers

A

the most important factor. consumer, business, resell, government, international markets

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10
Q

Macroenvironment define

A

forces outside of marketing control that show opportunities and threats

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11
Q

Macroenvironment factors

A

demographic, economic, natural, technology, political, cultural.

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12
Q

Demographic

A

population, age and gender, race and ethnicity, family, education, occupation…

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13
Q

Economic

A

consumer purchasing power, spending patterns and income distribution

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14
Q

Natural

A

resources needed as inputs by marketers or affect the marketing effort

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15
Q

Technological

A

new products and market opportunities from new technologies, rapidly changing and replacing old

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16
Q

Political and social

A

legislations and policies that prevent bad business, CSR

17
Q

Cultural

A

people’s views on the world based on their upbringings and societies they’re exposed to

18
Q

Responding to the marketing environment

A

best response is proactive rather than reactive with the unpredictability of the environment.