Amazon Flashcards
Why Amazon?
still has a start up mentality, fluid/quick delivery
(3d printers, doing it now)
–browsers
*also means I can help align processes
real time.. ad revenue
metamarkets. uuse amazon cloud
- -industry, excited about my employers new prdcts and how they improve my friends anf familys lives.
Why Program Manager?
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Q1: Do two senior program managers have similiar devlierables? responsbilities? Or does it really depend on department?
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Q2: do two senior program managers have the same career progression? to senior manager, but how does that vary in roles and responsbilities?
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Does this role have direct reports?
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how you have or would handle challenging authority or pursuing projects.
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analtics
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ambiguity
—> processes – troubleshooting logs example with frequent errors, root cause, requirements
innovation –>
deployment times to analysze later.
–business objects, sharepoint, using excel macros dashboard for documenting actual
What will you change about Amazon?
shipping boxes, recycle or submit
Tell me about an experience where you did something that others did not agree too
?
conversational. Allowed
me to introduce myself and what led me to my interest in Amazon and in the Pathways
program.
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Tell me about a time when you had a disagreement with a teammate or anyone
else in your project. How did you deal with it?
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Tell me about a time where you attempted something but failed. What did you do
to turn the situation around?
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Tell me about a time when you took up a task or project without your manager/
management being aware of it? How did it pan out? How did customers/
management receive it?
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bad
control, fear not have control.. micro manage
Customer Obsession
Leaders start with the customer and work backwards. They work vigorously to earn and keep customer
trust. Although leaders pay attention to competitors, they obsess over customers.
Ownership
Leaders are owners. They think long term and don’t sacrifice long-term value for short-term results.
They act on behalf of the entire company, beyond just their own team. They never say “that’s not my
job.”
Invent and Simplify
Leaders expect and require innovation and invention from their teams and always find ways to simplify.
They are externally aware, look for new ideas from everywhere, and are not limited by “not invented
here.” As we do new things, we accept that we may be misunderstood for long periods of time.
Are Right, A Lot
Leaders are right a lot. They have strong business judgment and good instincts.
Hire and Develop the Best
Leaders raise the performance bar with every hire and promotion. They recognize exceptional talent,
and willingly move them throughout the organization. Leaders develop leaders and take seriously their
role in coaching others.
Insist on the Highest Standards
Leaders have relentlessly high standards - many people may think these standards are unreasonably
high. Leaders are continually raising the bar and driving their teams to deliver high quality products,
services and processes. Leaders ensure that defects do not get sent down the line and that problems are
fixed so they stay fixed.
Think Big
Thinking small is a self-fulfilling prophecy. Leaders create and communicate a bold direction that inspires
results. They think differently and look around corners for ways to serve customers.
Bias for Action
Speed matters in business. Many decisions and actions are reversible and do not need extensive study.
We value calculated risk taking.
Frugality
We try not to spend money on things that don’t matter to customers. Frugality breeds resourcefulness,
self-sufficiency, and invention. There are no extra points for headcount, budget size, or fixed expense.
Vocally Self Critical
Leaders do not believe their or their team’s body odor smells of perfume. Leaders come forward
with problems or information, even when doing so is awkward or embarrassing. Leaders benchmark
themselves and their teams against the best.
Earn Trust of Others
Leaders are sincerely open-minded, genuinely listen, and are willing to examine their strongest
convictions with humility.
Dive Deep
Leaders operate at all levels, stay connected to the details, and audit frequently. No task is beneath
them.
Have Backbone; Disagree and Commit
Leaders are obligated to respectfully challenge decisions when they disagree, even when doing so is
uncomfortable or exhausting. Leaders have conviction and are tenacious. They do not compromise for
the sake of social cohesion. Once a decision is determined, they commit wholly.
Deliver Results
Leaders focus on the key inputs for their business and deliver them with the right quality and in a timely
fashion. Despite setbacks, they rise to the occasion and never settle.
What have you enjoyed most about working here? Fav thing about seattle
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What constitutes success at this position?? how does it align with amazon’s princeiples no
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professional training amazon, fulfillment center training? l
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