Alternative Dispute Resolution

Question 0

In this type of ADR a mediator helps parties reach a compromised solution

Answer 0

Mediation

Question 1

This allows parties to solve without going to court

Answer 1

Negotiation

Question 2

The mediator doesn’t offer an opinion and acts as a

Answer 2

Facilitator

Question 3

Agreements can’t be enforced because

Answer 3

They are not legally binding

Question 4

This type of mediation is like a mini trial where each party presents their case to a panel who encourages an agreement

Answer 4

Mediation using formalised settlement conference

Question 5

Mediation using formalised settlement conference is also not enforced because

Answer 5

It is not legally binding

Question 6

Name a mediation service

Answer 6

Centre for effective dispute resolution

Question 7

Name an online mediation service

Answer 7

Www.theclaimroom.com

Question 8

In this type of ADR a conciliator suggests a solution

Answer 8

Conciliation

Question 9

This service is for employment disputes

Answer 9

ACAS (advisory conciliation and arbitration services)

Question 10

Conciliation also can’t be enforced because

Answer 10

It is not legally binding

Question 11

Which act is arbitration governed by

Answer 11

Arbitration act

Question 12

The neutral third party makes an agreement which is called an …. This must be abided by

Answer 12

An award

Question 13

Who can the arbitrator be

Answer 13

Anyone as long as both parties agree e.g mechanic

Question 14

In business the arbitrator is written where

Answer 14

In consumer contracts

Question 15

Who appoints an arbitrator if the parties can’t agree

Answer 15

High court

Question 16

What is a standard clause written into contacts of package holiday companies e.c.t which means any disputes must go to arbitration

Answer 16

Scott v avery clause