All cards to study

Question 1

Question #5
Reports can be created from which different places in the platform? (Choose two.)
A. List column heading
B. Metrics module
C. Statistics module
D. View / Run module

Answer 1

A. List column heading
D. View / Run module

Question 2

Question #6
Knowledge Base Search results can be sorted by which of the following? (Choose three.)
A. Most recent update
B. Popularity
C. Relevancy
D. Manager assignment
E. Number of views

Answer 2

A. Most recent update
C. Relevancy
E. Number of views

Question 3

Question #13
Table Access Control rules are processed in the following order:
A. any table name (wildcard), parent table name, table name
B. table name, parent table name, any table name (wildcard)
C. parent table name, table name, any table name (wildcard)
D. any table name (wildcard), table name, parent table name

Answer 3

B. table name, parent table name, any table name (wildcard)

Question 4

Question #15
A REQ number in the Service Catalog represents`¦
A. the order number.
B. the stage.
C. the task to complete.
D. the individual item in the order.

Answer 4

A. the order number.

Question 5

Question #21
Which ServiceNow products can be used to discover and populate the CMDB? (Choose two.)
A. Discovery
B. IntegrationHub ETL
C. Finder
D. CMDB Plug-in
E. CMDB Integration Dashboard

Answer 5

A. Discovery
B. IntegrationHub ETL

Question 6

Question #23
Which one of the following statements describes the contents of the Configuration Management Database (CMDB)?
A. The CMDB contains data about tangible and intangible business assets
B. The CMDB contains the Business Rules that direct the intangible, configurable assets used by a company
C. The CMDB archives all Service Management PaaS equipment metadata and usage statistics
D. The CMDB contains ITIL process data pertaining to configuration items

Answer 6

A. The CMDB contains data about tangible and intangible business assets

Question 7

Question #25
Which statement is true about business rules?
A. A business rule must run before a database action occurs
B. A business rule can be a piece of Javascript
C. A business rule must not run before a database action occurs
D. A business rule monitors fields on a form

Answer 7

B. A business rule can be a piece of Javascript

Question 8

Question #26
Which of the following are a type of client scripts supported in ServiceNow? (Choose four.)
A. onSubmit
B. onUpdate
C. onCellEdit
D. onLoad
E. onEdit
F. onChange
G. onSave

Answer 8

A. onSubmit
C. onCellEdit
D. onLoad
F. onChange

Question 9

Question #30
Which of the following concepts are associated with the ServiceNow CMDB? (Choose four.)
A. Service Processes
B. User Permissions
C. Tables and Fields
D. A Database
E. The Dependency View

Answer 9

A. Service Processes
C. Tables and Fields
D. A Database
E. The Dependency View

Question 10

Question #31
What is a formatter? Select one of the following.
A. A formatter allows you to configure applications on your instance
B. A formatter is a form element used to display information that is not a field in the record
C. A formatter allows you to populate fields automatically
D. A formatter is a set of conditions applied to a table to help find and work with data

Answer 10

B. A formatter is a form element used to display information that is not a field in the record

Question 11

Question #32
When searching using the App Navigator search field, what can be returned? (Choose four.)
A. Names of Applications and Modules
B. Names of Modules
C. Names of Applications
D. Favorites
E. History Records
F. Titles of Dashboard Gauges

Answer 11

A. Names of Applications and Modules
B. Names of Modules
C. Names of Applications
D. Favorites

Question 12

Question #36
Which of the following can be customized through the Basic Configuration UI 16 module? (Choose three.)
A. Banner Image
B. Record Number Format
C. Browser Tab Title
D. System Date Format
E. Form Header Size

Answer 12

A. Banner Image
C. Browser Tab Title
D. System Date Format