Airport Operations huhuhu Flashcards
Define Airport-Airline Relationship
agreements, arrangements, and interaction between the airline and the airport
What is an airport in the airport-airline relationship?
rely on airlines to use their facilities
What is an airline in the airport-airline relationship?
rely on airports to provide safe and secure facilities at the required time, at the right price
What is the primary goal of both airport and airline?
enhance customer satisfaction and passenger experience
The nature of the airport-airline relationship differs according to?
Geographic
Political
Commercial
What are the factors that affect the nature of the relationship between airlines and airports?
privatization and commercialization
strength of airports and airlines
regulation, demand, forecasts
emergence of new airline business models
What is the main source of revenue of airports in the traditional approach of airport-airline relationships?
Aeronautical chares such as landing fees and passenger handling services
What is emphasized in the current approach to airport-airline relationships?
Non-aeronautical revenues
terminals built, financed, leased, and/or operated by airlines
Airline Unit Terminals
This is the key driver in changing the airport-airline relationship
Commercialization
In managing relationships, how do airports assess views on airlines?
As:
Resource
Opportunity
Consumer
Service Provider
Problem
Cite some effective methods airports can manage the airport-airline relationship
understanding the market
Flexible in meeting needs
work with airlines
transparent in business arrangements
equal treatment
keep airlines informed
invest in facilities and infrastructure according to growth
respond to changing conditions
maintain and grow opportunities
work with externalities
Problems of airport in managing airport-airline relationship
sunk cost
tension between new and existing airlines
meeting new needs
airport competition
economic conditions
government policies
How can airlines and airports lower costs in using facilities?
Use:
common-use terminal equipment
common-use self-service check in kiosk
Why do airport-airline relationships break down?
change in strategy
change in ownership
external factors
This largely determine the physical and operational costs of airports
Peaks/Peak Flows
Staffing and facilities are keyed closely to _______
Hourly requirements
This variation in demand levels with time is extremely important for the planning and provision of facilities
Annual Variation over time
What is an airport’s major consideration in peaks aside from resources?
the flow of passengers/passenger flow
Describe the characteristics of passengers in terms of relevance to peaks
Passengers are not homogeneous. Their traffic is built up from Individual Journey demands. They travel under different conditions, needs, demands.
What is the perspective of airports in handling peaks?
spread demand evenly to reduce implications of peaks
What is the perspective of airlines in handling peaks?
maximize fleet utilization and improve load factors using attractive time slots
Methods of describing peaks tas i define
ikaw na bahala define.
Standard Busy Rate
Busy-Hour Rate
Typical Peak-Hour Passenger
Busiest Timetable Hour
Peak Profile Hour
Other Methods
Factors affecting Peaking
Domestic/International Ration
Charter and LCC Ratio
Long-haul/shorthaul
Geographic Location
Nature of Catchment Area
Differentiate charters and LCC in terms of scheduling
charters - do not operate during peak hours
LCC - schedule on hours not attractive to full fare passengers