AIDET Flashcards
“Mr. White, Dr. Williams would like you to have an X-ray in our radiology department. We have an excellent team of radiology technicians who use state-of-the-art equipment. I’m confident you will have a great experience.”
Introduction
“Dr. Heart had to attend an emergency. He was concerned about you and wanted you to know that it may be 30 minutes before he can see you. Are you able to wait or would you like me to schedule an appointment for tomorrow?”
Duration
“The test takes about 30 minutes. The first step is drink this solution and the we’ll have you wait 20 minutes before we take a blood sample. Would you like to read while you wait?”
Explain
“Mrs. Sofia, as your angiography is planned, I will be preparing your skin for the procedure. We will have to shave your groin area as a catheter will be inserted into the femoral artery which travels up to the arteries of your heart (coronary arteries) to check whether there is any blockage.”
Explain
“Mr. William, I have explained to you the care of a fractured foot at home. Here is your discharge summary. I would like to thank you for your cooperation as a patient and your family for their support.”
Thank you
“I understand the issue you are having, I will be putting this issue through our intake form and bringing it up to our governance group. I will keep you updated with any information I get. Please feel free to reach out to me at any time.”
Explain
“Good afternoon, Mr. Smith. Welcome to our hospital. We want to make your visit as convenient as possible. Would you please take a moment to confirm that we have your most current information?”
Acknowledge
“Mrs. Smith, you will be seeing Dr. Jones today. He is an excellent physician. He is very good at listening and answering patient questions. You are fortunate that he is your physician.”
Introduction
“Dr. Jones had to attend an emergency. He was concerned about you and wanted you to know that it may be 30 minutes before he can see you. Are you able to wait, or would you like me to schedule an appointment for tomorrow?”
Duration
“The test takes about 30 minutes. The first step is to drink this solution. Then we’ll have you wait 20 minutes before we take a blood sample. Would you like to read while you wait?”
Explain
“My name is Susan and I will be conducting your test today. I am a certified ultra sonographer and I do about six of these procedures a day. The doctors say that my skills are among the best. Do you have any questions for me?”
Introduction
“Hello Ms. Susan, Good morning, hope you are doing well. This is the medical-surgical ward of XYZ Hospital.”
Acknowledge
What does AIDET stand for?
k. Acknowledge, Introduce, Duration, Explanation, and Thank you.
A - Acknowledge
Friendly greeting, basic manners like smiling, eye contact,and greeting by name.
Acknowledge - Knock, ask, “is it ok if I come in?” - Greet warmly - acknowledge the patient by name. Make eye contact. - ask: “is there anything i can do for you? - let the patient/family own their room
I - Introduction
Your name, skill set, professional certification, and experience if asked.
Introduce -Introduce yourself, your skill set, your professional certification, and your experience. - “i’m a nursing student at MedStar”
