AIC - Communications Flashcards

1
Q

What percentage of conversations do

listeners remember of what they hear?

A

10%

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2
Q

What percentage of conversations do
speakers remember of what they say and
do?

A

90%

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3
Q

When giving presentations, people should do

which of the following?

A

keep the conversation short and on topic

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4
Q

Which of the following should people do to

effectively listen?

A

listen objectively with the intent to

understand the speaker’s perspective

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5
Q

Which of the following statements is true
about texting and a subcontractor change
order?

A

Texting your subcontractor that a change
order is coming later in the day is a
good practice.

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6
Q

What does RFI stand for?

A

request for information

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7
Q

An owner-initiated change order should

include which of the following?

A

reference to contract documents

describing the change in detail

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8
Q

A job diary should be maintained by whom?

A

all members of the project management

team

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9
Q

If a job has more than one shift, how often

should a daily report be completed?

A

each shift

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10
Q

Daily reports are primarily created by

whom?

A

superintendent

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11
Q

Meeting agendas should be

distributed______________.

A

at least one day prior to the meeting

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12
Q

Meeting minutes should be

distributed____________.

A

about one day after the meeting

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13
Q

Which of the following types of meetings is
typically held at regular weekly or biweekly
intervals throughout the project?

A

progress meetings

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