the active support of clients to obtain the highest quality of healthcare
CCBC concept of advocacy
concepts of advocacy (3)
- improving pt outcomes
- prevention of premature mortality
- increased hospital profit
CCBC concept of advocacy
the active support of clients to obtain the highest quality of healthcare
- improving pt outcomes
- prevention of premature mortality
- increased hospital profit
concepts of advocacy
recognize the pt as the source of control & full partner in providing compassionate and coordinated care based of respect for pt’s needs, values & preferences
pt centered care
staffing issues mandatory OT whistle blowing protection workplace violence horizontal violence
workforce advocacy issues
largest complaints w/ staffing
mandatory OT & floating
T or F: refusal to accept additional hours does not constitute pt abandonment
true
pt abandonment
occurs when RN terminates nurse-pt relationship without reasonable notification to nurse supervisor
examples of abandonment (3)
- insufficient observation
- failure to assure competent intervention
- withdrawal of service
- insufficient observation
- failure to assure competent intervention
- withdrawal of service
examples of abandonment
examples of employment abandonment (4)
- not accepting an assignment
- refusal to work mandatory OT
- not showing up as scheduled
- refusal to float to another area
protects nurses from speaking out about unsafe or illegal practices without fear of retaliation from employer
whistle-blowing protection
professional organizations that allow you to advocate for yourself
American Nurses Association & MD Nurses Association
reality shock
reaction experienced when one moves from a familiar educational environment to a new role in the work force where expectations are not clearly defined/realistic
reaction experienced when one moves from a familiar educational environment to a new role in the work force where expectations are not clearly defined/realistic
reality shock
phases of reality shock (4)
- honeymoon
- shock/rejection
- recovery
- resolution
novice
few experiences with clinical expectations, skills learned by memorization
advanced beginner
perform adequately & make some judgment calls
competent
foresee long range goals and are mastering skills
proficient
views the situation as a whole and can develop solutions
expert
decision making is instantaneous
