ADR Flashcards

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1
Q

what is ADR

A

alternate dispute resolution

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2
Q

why is ADR being used more

A

courts are expensive, traumatic, may not lead to satisfactory outcome

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3
Q

what are the different types of ADR

A

negotiation
mediation
conciliation
ombudsman
arbitration
tribunals

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4
Q

advanatges of ADR

A

quicker and cheaper
less formal
less complicated
carried out by people with specialist knowledge

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5
Q

disadvanatges of ADR

A

lack of legal expertise
lack of certainty
decisions can be difficult to enforce
dispute may still end up being resolved

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6
Q

what is negotiation

A

direct discussion between two parties to find a solution to their dispute, this is done by the parties themselves- first method to use

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7
Q

what are advanatges of negotiation

A

it can prevent a conflict
saves money
allows parties to tailor the decision to their own needs

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8
Q

what are the disadvantages of negotiation

A

ethical behaviour
logistics
difficulty finding common ground

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9
Q

what is mediation

A

completely voluntary they consult each party to deterine if they are willing to reach a compromise, the compromise will only happen if there is a chance of solution can be reached

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10
Q

advanatges of mediation

A

informal
confidential
quick

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11
Q

diadvanatges of mediation

A

not compulsory
can be difficult if ether party are withholding information

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12
Q

what is conciliation

A

independent person helping make a settlement between the parties dispute, they make suggestions about ow to resolve the dispute

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13
Q

advantges of conciliation

A

legal expert in the dispute field
process is private so no risk to reputation
process is flexible

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14
Q

disadvantages of conciliation

A

not legally binding
no decision is guaranteed at the end
no legal aid
no appeals

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15
Q

what is arbitration

A

paper hearing, decision is made by an arbirator and is called an award and binds to all parties

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16
Q

advanatges of arbitration

A

chocie of arbitrator
cost
flexibility
privacy
appeal rights

17
Q

disadvantages of arbitration

A

sometimes contained in ancillary agreements

18
Q

whats ombudsman

A

protection against companied they may be able to resolve complaints without going to court

19
Q

advantages of ombudsman

A

independent
free
impartial

20
Q

disadvantages of ombudsman

A

determines complaints involvement