ADR Flashcards
1
Q
ADR is
A
alternative dispute resolution that is where cases are decided outside of court
2
Q
The four forms of ADR are
A
Negotiation, arbitration, mediation and conciliation
3
Q
Negotiation is
A
Anyone who has a dispute with another person can resolve the issue by negotiating directly with them
4
Q
Arbitration is a
A
More formal type of ADR that includes a tribunal process and an independent arbitrator that hears both sides of a dispute before a decision
5
Q
Mediation is
A
Where a neutral mediator helps the parties reach a compromise decision
6
Q
Conciliation is where
A
The mediator directly proposes solutions whilst the two parties are conversating
