Administrative Assisting Flashcards
What information belongs in the ‘Personal Information’ part of the chart?
NAME/DOB
When do you schedule a follow up appointment?
BEFORE THE PT. LEAVES THE OFFICE
What is required when sending a fax?
A FAX COVER SHEET
What type of scheduling schedules 3 patients at the top of the hour and sees patients in order as they arrive at the clinic?
Wave Scheduling
What letter format uses indented paragraphs?
SEMI-BLOCK
Before scheduling a patient for a procedure, what should be verified?
That the insurance will cover the procedure
What does Category II coding track?
Provider performance measures
How many numbers does CPT Coding have?
5 numbers / CPT modifiers
What is the length of ICD-10 codes?
7 in length (can be 3-7 but 7 is common)
How are ICD-10 codes organized?
Alpha order by diseases/conditions
What should be used for diagnosis codes to prevent denials from insurance?
The higher level of care provided
What is the purpose of the CMS 1500 form?
To bill Medicare and indicate medical necessity
What is an example of negligence in a medical setting?
Dropping a sterile piece of equipment on the ground and just putting it back up dirty
What happens when putting in medication orders from a doctor?
An alert pops up on interaction or concern
How should a date be properly written?
Full month and year (January 1, 2022)
What should you do when documenting an error?
Draw a line through the mistake and initial
How can you identify patients?
Ask them to say and spell their full name and state DOB
What is database management used for?
Quick way to receive patient information for data reports
What should you do when faxing prescriptions/referrals?
Call to confirm it was received
What is the format of a business letter in Simple Letter Style?
All Caps lettering
In Professional Letter Style, how should the text be aligned?
Keep flush with Left margin
What are the types of scheduling?
- Wave Scheduling
- Cluster Scheduling
- Open house Scheduling
