Administration of TR services Flashcards
One of the problems with outcome measurement is that it is
A. seen as important by health care administration
B. expensive
C. limited in the results that can be reported
D. difficult to determine which service leads to which outcome
D. difficult to determine which service leads to which outcome
Which of the following questions addresses client evaluation?
A. How consistent are the services being delivered to clients?
B. How many programs did the client attend?
C. Was the CTRS effective and efficient in delivering intervention services?
D. What proposed outcomes were achieved as the result of the client’s involvement in the program?
D.
A stretegic plan is a method of
A. projecting future needs and activities of an organization
B. continuous quality improvement
C. protocol development and implementation
D. resource utilization
A. projecting future needs and activities of an organization
The CTRS is concerned with determining whether program goals have been achieved and whether resources were used efficiently. She is concerned with
A. evidence-based practice
B. benchmarking
C. accountability
D. service delivery
C. accountability
Which of the following is an example of clinical supervision?
A. Overseeing clients on a comminity out-trip
B. Overseeing clients during an in-house discussion group
C. Helping a junior professional become a better practitioner
D. Performing personnel evaluations on staff at least once per year
C. Helping a junior professional become a better practitioner
The process of comparing the quantity of services provided with the amount of resources such as staff and time used is called
A. market segmenting
B. risk management
C. productivity measurement
D. analysis of care
C. productivity measurement
Which of the following is an example of a structure indicator in therapeutic recreation services?
A. Proportion of CTRSs to other therapists
B. Proportion of clients who receive therapeutic recreation services
C. Proportion of clients treated according to therapeutic recreation protocols
D. Client achievement of social interaction skills objectives
A. Proportion of CTRSs to other therapists
In a therapeutic recreation program accredited by Joint Commission (JCAHO), the goal would be to
A. improve health care quality and patient safety
B. improve baseline, functional abilities of all clients
C. discharge all clients to their own homes/communities
D. reduce errors and improve confidence
A. improve health care quality and patient safety
Which of the following is NOT an example of a TR department’s risk management plan?
A Requiring TR student interns to complete their own assessments
B. Requiring employees to park on hospital premises
C. Conducting peer reviews by trained professionals
D. incorporating family into the assessment procedure
A. Requiring TR interns to complete their own assessments
An example of quality assurance process that might be examined is
A. The adequacy of space dedicated to TR services
B. The interactions between staff and clients
C. The qualifications of staff
D. Risk management training
B. The interactions between staff and clients
Which of the following is NOT criteria for selecting “important aspects of care” to monitor during quality assurance reviews?
A. programs that serve large numbers of clients
B. Programs that put clients at risk of serious consequences
C. Programs that occur on an annual basis
D. Programs that, in the past, have produced problems for staff
C. Programs that occur on a regular basis
Which statement describes an intent or purpose common to both systems planning and quality improvement plans?
A. Each describes the relationship of the comprehensive program to individual tx plans
B. Each outlines the relationship between the agency and departmental procedures
C. Both define the components of department programs
D. Each provides a systematic method to evaluate service delivery
D. Each provides a systematic method to evaluate service delivery
Which risk management strategy involves increasing liability insurance coverage to cover anticipated incidents?
A. Avoidance
B. Transference
C. Reduction
D. Retention
D. Retention
Which is an example of risk transfer?
A. Hold harmless clause
B. Qualified staff
C. Preventative maintenance
D. Program cancellation
A. Hold harmless clause
Which variables are essential in the marketing of therapeutic recreation services?
A. Price, promotion, product, and place
B. Planning, proposal, programming, and promotion
C. Needs assessment, proposal, promotion, and programming
A. Price, promotion, product, and place
