Admin questions Flashcards

1
Q

One insurance company working with another insurance company to determine the amount each will pay when pt has two or more insurance plans

A

Coordination of benefits

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2
Q

Recorded financial transactions in a bookkeeping/accounting system

A

Posting

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3
Q

Blank in filing ensures the appropriate people have taken action on a document

A

Releasing

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4
Q

Block format - salutation followed by?

A

Colon

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5
Q

Dimensions of the envelope most commonly used in office

A

4 1/8 x 9 1/2

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6
Q

What is the purpose of account aging receivable

A

Tool to show status of each account

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7
Q

First class mail is classified as

A

13 oz or less

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8
Q

In written communication, no matter what form is used, the most important issue to take into consideration is

A

Legal and ethics issues

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9
Q

What is a trial balance

A

Way of checking the accuracy of accounts

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10
Q

When transcribing material from a recorded dictation, what should an MA do if a word is unclear

A

Leave a blank space and write a note to the physician

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11
Q

Cycle billing is a system of billing where..

A

Accounts are divided alphabetically for billing purpose

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12
Q

What facilitates communication in the medical field

A

Policies and procedural manual

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13
Q

When preparing business correspondence, the first step is to

A

Organize key points to be addressed

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14
Q

Which postal class would the MA use to send a monthly newsletter to all patients in practice

A

Second class

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15
Q

The term “debit” means

A

Charge

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16
Q

Referrals are given to

A

HMO insurance patients who need to see a specialist

17
Q

Flexible office hours occur most often in

A

Group practices

18
Q

POMR means

A

Problem oriented medical record

19
Q

When removing a medical record from a file cabinet, which of the following items should the MA put in its place

A

Outguide

20
Q

The ICD-10 system of classifying diseases into categories was devised by what organization

A

World Health Organization

21
Q

A claim form is known as

A

CMS-1500

22
Q
A