additional info 2 Flashcards
2 main branches of ISO 17025
management requirements - operational effectiveness of the QMS
technical requirements - determine the correctness of test calculations
selective perception
allows expectation to affect how we perceive things
anchoring affects/ focalism
rely heavily on initial piece of information. all judgements based on the ‘anchor’
recency
rely more on the newest evidence than the oldest
conservatism bias
opposite to recency - rely on oldest more than newest
salience
focusing on the most easily recognisable features of the situation
availability heuristic
people who over estimate the importance of the information that’s available to them
clustering illusion
seeing patterns in random events
reconstructive effects
relying on memory to fill in the gaps in the absence of contemp notes. memory recency effects –> avoid by taking notes
cultural risk of bias
over confidence in one’s ability and organisational competence
improvements from Scottish police after the Shirley McKie case
- improved note taking
- technical reviewers having no prior info about case
- removing all contextual info
- blind verification introduced
- regular dip sampling of complete case work
a proxy propostion
when no prior disclosure of the defence account means the prosecution have to make up their own hypothesis of what might be argued.