Acronyms Flashcards

1
Q

Company Info Acronym

A

DOONCALSP

D - Default Locale
O - Org ID
O - Org Edition
N - Name & Address
C - Currency Locale
A - API Request
L - License Available
S - Storage Used
P - Primary Contact

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Order of Operations Acronym

A

Very Awesome Admins Want Excellent People

VAAWEP
V - Validation Rules
A - Assignment Rules
A - Auto Response Rules
W - Workflow
E - Escalation
P - Process Builder

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Workflow Acronym

A

FTEO
F - Field Update
T - Task
E - Email Alert
O - Outbound Messages

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Approval Process Acronym

A

FTEO
F - Field Update
T - Task
E - Email Alerts
O - Outbound Messages

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Automatically Create a Case Acronym

A

PEW
P- Process Builder
E- Email to Case
W - Web to Case

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Data Import Wizard Acronym

A

CC CLAS Objects

  • Campaign members
  • Custom objects
  • Contacts
  • Leads
  • Accounts
  • Solutions
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Company Settings Acronym

A

DC
Batman
Flash
Lex Luther

MC
Hulk

Data protection & privacy
Company Information
Business Hours
Fiscal Year
Language Settings

My Domain
Calendar Settings
Holidays

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Business Hours Impact Acronym

A

WEME
W - When Customer Support is available
E - Entitlement Process
M - Milestones
E - Escalation Rules

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Fiscal Year Affect Acronym

A

QR F

Q- Quotes
R - Reports
F - Forecast

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Standard Objects Acronym

A

COAL CC
C - Contact
O - Opportunity
A - Account
L - Lead

C - Campaign
C - Case

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What is an acronym for qualifying leads?

A

BANT

Budget: Is there a budget defined for this project, and if not, can a budget be assigned? Without a budget, the lead is potentially not worth progressing.

Authority: Is there a defined authority within an organization to decide whether a product or service is needed?

Need: What are the challenges driving the interest of the prospect to your product or service, and crucially, what is the impact of doing nothing?

Timing: Is the timing right to introduce a new product or service into the business? If there are competing priorities, it may not be the right time.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly