ACH Incoming Returns and Corrections Flashcards

1
Q

Where are Returns and Corrections received?

A

Returns and Corrections are received via ACH Tracker and reviewed daily

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2
Q

What are the sources of ACH returns?

A

Returns can be received from the FED, an in house posting system, or generated by an operator in ACH Tracker through a Derived Return/NOC or Free form Return/NOC.

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3
Q

How does ACH Tracker categorize incoming returns?

A

Incoming Returns are categorized as:
1. Matched Returns - An exact match is found in the warehouse.
2. Exception Return - No exact match is found in the warehouse.

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4
Q

What report lists returns that match an entry in the warehouse?

A

The Return Automation Report (ACDDAENT-01/RTA) lists returns for which an exact match is found in the warehouse.

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5
Q

What report lists returns that do not match an entry in the warehouse?

A

The Return Automation Exception Report (ACDDAENT-01/RTX) Lists returns for which no exact match is found in the warehouse.

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6
Q

What happens to resolved returns in ACH Tracker?

A

If ACH Tracker can locate the original item, it will auto-resolve the return back to the originator’s account. These returns appear on the Return Automation Report (ACCDDAENT-01/RTA)

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7
Q

How do Accounts Payable ACH Originations resolve?

A

They resolve to a General Ledger (GL)

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8
Q

Do automatic external ACH transfers resolve automatically?

A

No, they do not resolve automatically. Loss Prevention must review the Return Settlement Summary Report (ACDDAENT-01/RTS) and notify the originating Line of Business (LOB)

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9
Q

What defines an exception return?

A

An exception return occurs when:
1. A return entry is not matched to an original live entry in the warehouse.
2. The return contains different information than the live warehouse entry.

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10
Q

What report lists exception returns?

A

The Return Automation Exception Report (ACDDAENT-01/RTX) lists exception returns for Loss Prevention to review.

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11
Q

What does Loss Prevention do with exception returns?

A

Loss Prevention investigates exception returns to determine where to post the return entry.

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12
Q

What is the deadline for an ODFI to provide NOC information to an Originator?

A

Within two banking days of the settlement of the NOC or corrected NOC.

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13
Q

What key details must an ODFI provide to the Originator when forwarding an NOC?

A
  1. Company Name
  2. Company Entry Description
  3. Effective Entry Date
  4. DFI Account Number
  5. Individual/Receiving Company Name
  6. Individual ID Number
  7. Change Code
  8. Original Entry Trace Number
  9. Original RDFI Identification
  10. Corrected Data
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14
Q

By when must an Originator implement the changes specified in an NOC.

A

Within 6 banking days of receiving the NOC or before initiating another Entry to Receiver’s account, whichever is later.

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15
Q

What must an Originator do if an NOC is received in response to a Prenotification Entry?

A

The Originator must make the changes before originating a subsequent Entry to the Receiver’s account, if the NOC is received by the ODFI by the second Banking Day following the Settlement Date of the Prenotification.

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16
Q

When can an ODFI reinitiate a returned ACH entry for the Originator?

A

If the return was due to:
- R01 (Insufficient Funds)
- R09 (Uncollected Funds)

17
Q

What is the ODFI’s responsibility for forwarding return entries to the Originator?

A

All NOCs and Return Entries must be sent to the Originator within two banking Days of the Settlement Date of the NOC or Return.

18
Q

How often are ACH Return Rates monitored for compliance with NACHA thresholds?

A

On a monthly basis

19
Q

What is the role of Loss Prevention in monitoring Returns?

A

Logs all returns and monitors large or unusual items
- ensures return time timeliness per NACHA timeframes.
- Compares Settlement Date of Return to Effective Date of Original Entry.

20
Q

What should be done if there are unusual or late returns?

A

Notify a Loss Prevention Supervisor. If the return is untimely, refer to the Dishonoring a Return process.

21
Q

What is a Dishonored Return?

A

A return that is deemed invalid by the receiving institution and sent back to the originating institution

22
Q

What happens when a dishonored return is a received?

A

The institution can either:
- Accept the return as valid
- Contest it as a contested Dishonored Return

23
Q

Where can you find specific rules and timeframes for dishonoring or contested returns?

A

NACHA Operating Rules Online
www.nachaoperatingrulesonline.org

24
Q

What must be done if a return is suspected to be fraudulent?

A

Fill out a UAR and notify management immediately