Accountability Tier two competencies Leading the function

Question 1

B7 Takes ownership and responsibility

Demonstrates personal accountability.

Answer 1

• Takes a proactive approach to ensure consistent progress towards objectives by planning ahead, prioritising and managing own and team time effectively.
• Is accountable for mistakes and delays, taking action to resolve them.
• Seeks and provides up-to-date information and proactively monitors quality and progress.

Question 2

B8 Professional

Demonstrate high standards and the skills and ability to deliver.

Answer 2

• Acts to mitigate risks in their own and others work, including: health and safety, economic, operational, legal or reputational.
• Makes decisions and establishes standards based on evidence, to guide performance and high standards of service delivery.
• Performs their role to a high standard and ensures others do the same, keeping up-to-date with relevant professional skills, knowledge and behaviours.

Question 3

B9 Forward-looking

Demonstrates adaptability and anticipates change positively.

Answer 3

• Is a champion for positive change, driving forward innovation and new ways of working.
• Takes the initiative to resolve problems.
• Able to overcome resistance and support others to adapt to and implement change.